Pedro Monteiro
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monteiroresearch.bsky.social
Pedro Monteiro
@monteiroresearch.bsky.social
Social Scientist & Org Scholar #Expertise #Collaboration #Work
Assistant Prof Copenhagen Busines School
Member Talking about Orgs Podcast & Ethnography Atelier
Rep at large OMT Division at AOM
Pinned
Organizations use systems to map expertise, but their effectiveness varies. These systems can enhance or devalue skills, impacting specialization and collaboration. Thoughtful design is key!

Read the research summary here: bit.ly/4bGRPAx

#Expertise #Knowledge #Leadership
You get the expertise you organize for - Management Studies Insights Blog
Organizations increasingly implement systems to categorize experts and map their knowledge, ranging from departmental structures drawn on an organizational chart to algorithmically enabled talent mark...
bit.ly
AOM PDW Queer Eye for Academics: Skills for Navigating Academic Life

📍 Design Museum Denmark (closest metro Markorkirken)
🗓 Friday, July 25
🕓 16:00 – 17:30

Everyone is welcome regardless of gender identity, sexual orientation, or background. No registration required
More info: cdmcd.co/mR69p7
July 16, 2025 at 8:48 AM
Reposted by Pedro Monteiro
“While bureaucracy has evolved into a pejorative term used to describe complicated and pointless administrative procedures, bureaucracy is, at its core, an administrative system and way of organizing.” @bethkowitt.bsky.social

www.bloomberg.com/opinion/arti...
What If Bureaucracy Is… Good?
Jamie Dimon, Elon Musk and the rest of the efficiency hive are missing the power of structure and processes.
www.bloomberg.com
April 30, 2025 at 11:17 AM
Great opportunity! If you want to know more, check this episode on the history and ethos of the institute

www.talkingaboutorganizations.com/106-the-stud...
December 19, 2024 at 2:56 AM
Reposted by Pedro Monteiro
Hi! We want to introduce ourselves. We are an independently run group organizing #seminars, #workshops, and #podcasts focused on #ethnography and #qualitative research 👋

Website: ethnographyatelier.org
LinkedIn: linkedin.com/company/the-...
a cartoon character from bob 's burgers is making a surprised face and saying yay !
ALT: a cartoon character from bob 's burgers is making a surprised face and saying yay !
media.tenor.com
December 6, 2024 at 12:57 PM
Reposted by Pedro Monteiro
Our new Harvard Business Review piece digs into big improvements in customer service at the California DMV

New boss Steve Gordon visited all 180 field offices (50,000 miles on his car!), which "fueled" employee trust, and lessons on problems and solutions #frictionproject

hbr.org/2024/11/mana...
Management By Driving Around
In 2019, California Governor Newsom hired veteran technology executive Steve Gordon to transform the troubled DMV: to increase online services, improve service at field offices, and bolster employee m...
hbr.org
November 29, 2024 at 5:27 PM
Reposted by Pedro Monteiro
This 1952 AJS Donald Roy paper was what first excited me about ethnography. I assign it to PhD students w/classic org econ theory. I've always wanted to ask Bob Gibbons, Baker, Holmstrom, Milgrom, Roberts, ect. if they had read this. Ethnography is a wellspring of theory & policy. #orgsky #econsky
Quota Restriction and Goldbricking in a Machine Shop on JSTOR
Donald Roy, Quota Restriction and Goldbricking in a Machine Shop, American Journal of Sociology, Vol. 57, No. 5, The Sociological Study of Work (Mar., 1952), pp. 427-442
www.jstor.org
December 2, 2024 at 4:15 PM
Organizations use systems to map expertise, but their effectiveness varies. These systems can enhance or devalue skills, impacting specialization and collaboration. Thoughtful design is key!

Read the research summary here: bit.ly/4bGRPAx

#Expertise #Knowledge #Leadership
You get the expertise you organize for - Management Studies Insights Blog
Organizations increasingly implement systems to categorize experts and map their knowledge, ranging from departmental structures drawn on an organizational chart to algorithmically enabled talent mark...
bit.ly
November 27, 2024 at 9:02 PM
Reposted by Pedro Monteiro
Compelling analysis of why bad organizational structure
Boeing led to flawed aircraft. e.g.,"[T]echnical assessments during the design of the 737 Max series were 'incremental and fragmented' instead of being performed 'holistically at the aircraft level.'"

sloanreview.mit.edu/article/how-...
How Not to Organize In-House Experts: Lessons From Boeing
An aviation industry field study points to four ways companies can organize their in-house experts more effectively.
sloanreview.mit.edu
November 20, 2024 at 5:28 PM