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OXD @oxd.bsky.social · 11h

Happy work anniversaries to Adrianne, Manuji, and Mike—who’s celebrating almost three decades with us! Talk about dedication. We're so happy you're part of the OXD team. Cheers to your next year!

Learn more about our people: oxd.com/about/people/

#WorkAnniversary #WorkCulture

A text graphic that says Congratulations to OXD folks celebrating work anniversaries this October!

OXD @oxd.bsky.social · 5d

Big thanks to everyone who joined us on Sept 26 at Emily Carr University for Kate Tarling’s (@kateldn.bsky.social) talk on creating great service organizations.

The full recap goes out October 8 to OXD newsletter subscribers. Subscribe before then to get it + future event updates.

👉 ideas.oxd.com

Kate Tarling speaking at Emily Carr University of Art + Design, presenting to a full room during her talk on creating great service organizations, hosted by OXD.

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OXD @oxd.bsky.social · 7d

Navigation vs. wayfinding vs. personas—do you know the difference?

Dave breaks down the fundamentals for an enjoyable navigation experience for users:

→ How users move through your site
→ Visual indicators for orientation
→ Understanding real user needs

Watch for free: youtu.be/nplHAiEpqKM?...

OXD Webinar: Intro to Website Navigation

YouTube video by OXD

youtu.be

OXD @oxd.bsky.social · 13d

Can AI just #modernize our #LegacySystems for us? It's the question many government leaders have been asking. The answer might surprise you. Automated end-to-end modernization tools don't actually exist. Here are six reasons why—plus a pragmatic approach that actually works: oxd.com/insights/why...

Why AI alone won’t modernize your legacy system | oxd.com

If LLMs can write code, can they read an old codebase and convert it into a modern application with minimal human effort?

oxd.com

OXD @oxd.bsky.social · 21d

Want to transform your service delivery? Join us Sep 26 for an exclusive session with @kateldn.bsky.social, author of "The Service Organization." Open to Vancouver service designers and leaders who want to create great service organizations. Secure your free spot! www.eventbrite.ca/e/kate-tarli...

Kate Tarling: How to create great service organizations

Join us for a presentation and Q&A with author and service design expert Kate Tarling on how to build great service organizations.

www.eventbrite.ca

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OXD @oxd.bsky.social · 28d

For decades, good software meant predictable software. Press the same button, get the same result.

Generative AI flipped this: same question, different (but valid) answers each time.

Learn how this evolution is reshaping testing and service delivery: bit.ly/software-for...

#GenerativeAI #Software

OXD illustration of a blue background with lighter blue dots, on the left they are small and in a pattern, on the right they start to change size and randomize.

OXD @oxd.bsky.social · Sep 3

We partnered with BC's Ministry of Energy to transition their Energy Savings Program in-house and improve the citizen experience. Read about how our comprehensive digital solution ensures digital infrastructure sustainability, service continuity, and cost management: bit.ly/BC-energy-sa...

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OXD @oxd.bsky.social · Aug 27

Last year's pineapple-powered party was such a hit, we doubled down on the island vibes again for our annual summer picnic! Head to our website to see some pics of OXD and ThoughtFarmer staff and their families enjoying tacos, summer vibes, and sunsets! bit.ly/oxd-summer-p...

OXD @oxd.bsky.social · Aug 20

As with many health systems, patients and providers in BC often face a fragmented experience.

We partnered with PHSA to co-design with patients, providers, and sector partners to build a blueprint for a unified vision for connected patient care. Learn more about the project: bit.ly/transforming...

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OXD @oxd.bsky.social · Aug 18

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OXD @oxd.bsky.social · Aug 15

Subscribe to our YouTube channel for exclusive webinars on design systems, along with insights and actionable strategies from our team's real client work.

OXD @oxd.bsky.social · Aug 15

What do the Millennium Falcon and Lego have in common with #DesignSystems?

Our teaser video gives you a hint, but our full Design Systems 101 #webinar reveals how modular thinking transforms scattered components into powerful, scalable products.

Watch it now on YouTube: bit.ly/design-syste...

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OXD @oxd.bsky.social · Aug 11

What’s on your list? Share below.

OXD @oxd.bsky.social · Aug 11

Keep the feeling of summer going with our end-of-summer #reading list!

Featuring our top picks to fuel policy insights and tech smarts, plus fun #BeachReads —sure to help you enjoy those last lazy afternoons by the water.

Subscribe now to get the list, unsubscribe anytime:
bit.ly/4oNspsX

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OXD @oxd.bsky.social · Aug 1

We're celebrating #WorkAnniversaries for: Mandy—1 yr, James—4 yrs, Carmen—5 yrs, Foley—10 yrs, and Dominik—12 years at OXD!

Each of you brings something special to what makes #OXD great. Here's to the passion, creativity, and expertise you share with us every day!

Get to know us: bit.ly/oxdteam

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OXD @oxd.bsky.social · Jul 22

Which camping style are you? Let us know in the comments!

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OXD @oxd.bsky.social · Jul 22

BC Parks needed to help diverse campers find the right #camping experience—but how, when everyone camps differently?

We adapted the Thinking Styles methodology from ‪@indiyoung.bsky.social‬ to create distinct "Camping Styles" like "Solitude Seekers". Learn more: engage.gov.bc.ca/bcparksblog/...

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OXD @oxd.bsky.social · Jul 15

#DigitalTrust #VerifiableCredentials #DigitalIdentity

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OXD @oxd.bsky.social · Jul 15

The result is reduced data liability, happier citizens, and lower operational costs.

Steve's article breaks down how this technology works in practice—from both a parent's and a professional's perspective. Use the link in our bio to read the article on our website ➡️ bit.ly/40l1mKL

Beyond Roblox ID: How verifiable credentials transform digital identity verification for privacy | oxd.com

Implementing verifiable credentials for digital verification reduces compliance and security risks while enhancing user trust. Learn how.

bit.ly

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OXD @oxd.bsky.social · Jul 15

Where would their ID scan go? Who would access it? What happens to it afterward?

Traditional identity verification creates privacy risks and compliance headaches for government services. Verifiable credentials let citizens prove their age without sharing sensitive documents.

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OXD @oxd.bsky.social · Jul 15

Citizens are uploading government IDs to verify their age online—but where does that data go?

When our Director of Software Development Steve Ly helped his child verify their age for Roblox, his parental instincts and IT expertise both kicked in.

Continued in comments...

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OXD @oxd.bsky.social · Jul 9

Does your #digital service work equally well across all input methods?

Touch | Mouse | Keyboard trackpad/navigation

Small #usability issues compound into major #accessibility barriers. User testing across input devices isn't optional—it's essential for inclusive #DigitalServices.

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OXD @oxd.bsky.social · Jun 25

Justice should be for everyone.

When a Canadian court's outdated "first-to-call" trial booking process created inequality, we designed a user-centred digital solution that solved their access challenge.

Learn how we worked together to create a fair way to book trial dates. bit.ly/court-trial-...

Enabling Equitable Access to Justice: Modernizing a Canadian Court’s Trial Scheduling System | oxd.com

How a Canadian court replaced a "first-to-call" booking system that favoured well-resourced firms with a digital solution that gives everyone an equal shot at justice.

bit.ly

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OXD @oxd.bsky.social · Jun 19

DriveBC is officially live!

New responsive mapping, real-time conditions, and customizable filters—built for BC drivers by BC teams.

Big thanks to the whole team: OXD and partners at BC MOTT. 20+ years of legacy → modern digital service for millions of users.

Check it out: bit.ly/new-driveBC

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OXD @oxd.bsky.social · Jun 10

#DigitalServices #LegacyModernization #LegacySystems

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