Thanks for sharing Kelsey!

Hopefully you haven't cried yet...! The day after I posted this, I had a call with someone who started the call by telling me one of their team had handed in their notice 😭

Thanks Johann! I'll take a closer look into that.

We asked the question in a way to hopefully keep the answers proportional to the size of the agency, so in theory, that would help normalise the responses a bit.

Sure, you may not be happy that they are leaving, but do your best to leave them with a positive impression of your agency and you as a leader. Don't make them feel like they've definitely made the right decision based on your attitude in their final weeks or months.

If they do leave, don't make their lives difficult for their remaining time with you. I've heard horror stories of founders who turn the team against leavers and flat out bully them. Don't be one of them.

4) Take a bit of time to think about what they've said and decide what you'd like to do next, but give them clarity on next steps as soon as possible.

1) Stay calm and listen to them.

2)Ask questions and seek to understand why they're leaving.

3) If your gut instinct is to try to keep them, try to find out if this is a final decision or if they may be open to talking about staying.

You could fight to keep them, but is that the right thing to?

(Spoiler: usually, it's not). It's also nearly always a bad idea to throw more salary at them unless they are underpaid right now.

No matter what, you should:

There is a chance that over the next couple of weeks, you'll get one of them come to you to hand in their notice because they've found a new role.

What do you do?

Got one too. Shedding bug fixed.

Totally using this as your profile pic for the intro slides for the next Indie Founders in Bologna!

Happy Birthday!

Thanks Ann! Yeah I wrote and re-wrote a few bits to try and communicate my point clearly. Hopefully that worked!

Ah yay! So glad that you found the posts useful :) If there are any challenges that you’d like to see written about, just let me know!

Thank you! Yeah, although well-intentioned, I don't think that chill managers are effective, ultimately hurting themselves too.

Chill work/companies though = here for it and it's on my mind a LOT right now as I'm building my career again.