Pegah Moradi
@pegahmoradi.bsky.social
51 followers 61 following 10 posts
PhD candidate in Information Science at Cornell studying automation, work, and self-checkout 🛒 https://pegahmoradi.github.io/ (mostly crossposting from @moradipegah on X)
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pegahmoradi.bsky.social
For @thehill.com, I wrote about what the Biden-Trump autopen controversy can tell us about automation, AI, and trust: thehill.com/opinion/whit...
thehill.com
pegahmoradi.bsky.social
this is literally my superbowl
pegahmoradi.bsky.social
The Heritage Foundation-backed "Oversight Project" pointing out that Biden used an autopen to sign a number of documents *would* be damning...if it wasn't the case that nearly every president since JFK has done the same
Reposted by Pegah Moradi
dbateyko.bsky.social
A coming flood of federal grant proposals will claim AI makes projects cheaper & better. Many will be empty promises. This admin needs to place the best bets it can on AI.

For the Federation of American Scientists' Day One Project, my memo on AI grant governance
fas.org/publication/...
Bring AI Governance to Competitive Grants
To tackle AI risks in grant spending, grant-making agencies should adopt trustworthy AI practices in their grant competitions and start enforcing them against reckless grantees.
fas.org
pegahmoradi.bsky.social
oh no…embarrassing!! this is the correct link (thanks Mike!): arxiv.org/pdf/2410.02888
pegahmoradi.bsky.social
My paper (with @karenlevy.bsky.social and Cristobal Cheyre!) on how self-checkout deepens these relational demands for cashiers is forthcoming in @acm-cscw.bsky.social 2025 :)

🔗 Link here: arxiv.org/pdf/2401.00205
pegahmoradi.bsky.social
I spoke with @annlarson.bsky.social about how store tech can increase demands on frontline retail workers, for her latest in The Nation!

Workers often have to make shoppers feel better when store tech frustrates or confuses them, making retail work more socially and relationally demanding:
Text from article: Automation may also have unintended social consequences. Pegah Moradi, a PhD candidate and researcher in Information Science at Cornell University, studies automation in retail. “When [an electronic shelf label] breaks down in the store,” she explained, “the worker has to repair the system even if they don’t have the technical expertise. The customer becomes frustrated: There is no price available, or why has the price changed? The burden falls on the employee to alleviate the tension of that situation.” The technology may put employees in the position of performing what Moradi calls “relationship management,” adding social pressure to service jobs but without additional pay or training.