She responded with a defeated desperate reply
"I am filing a lawsuit and keeping record of all calls."
""
The phone hung up as it did the millionth time that day. Her heart had sank into further into her chest. Perhaps the stomach acids are dissolving it right now as she waited for the next bite.

The reply was silent. Earlier that day poor Alice decided to look into health insurance. It would be a mistake that would haunt get throughout the day. One maybe two forms to simply check a quote. Numbers and words displayed on the screen. Much were larger than she could fathom paying.