ricvolpe.bsky.social
ricvolpe
@ricvolpe.bsky.social
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ricvolpe.bsky.social
ricvolpe @ricvolpe.bsky.social · Aug 15
Happy to share the first article of my PhD journey at @uofglasgow.bsky.social and @socialai.bsky.social

@debruine.bsky.social, Prof Stumpf and I reviewed ~150 articles from 10 disciplines about trust in AI and synthesised how it forms in affective human-AI relationships: doi.org/10.1016/j.ch...
Our categorisation of concepts relevant to trusting emotional support from generative AI, underpinned by four categories: propensity to trust, motivations to depend on (convenience, expertise, empathy, positive regard, and personalisation), perceived risks that produce vulnerabilities (privacy, harm, and organisational control) and assurances that support an unquestioning attitude (credibility, congruence, and accountability). Additionally, attachment and social connectedness sit on a spectrum between motivations and risks as they present positive and negative effects on trust.
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