Robert Cathles
@rjc-uk.bsky.social
🏳️🌈 Bi geek. Single. Non-partisan. Computer whisperer. Supertaster. Straight edge. INTJ. Probably neurospicy. He/him. Klaatu barada nikto. robertcathles.co.uk 35 - Reading, UK
On rare occasions from calling they'll instead direct you to a WhatsApp chat, or a chat inside their app
I'm with 15 different banks so tbh I can't remember how all of them have been, just listing the most recent customer service chats I've had through Twitter
I'm with 15 different banks so tbh I can't remember how all of them have been, just listing the most recent customer service chats I've had through Twitter
January 2, 2026 at 3:58 PM
On rare occasions from calling they'll instead direct you to a WhatsApp chat, or a chat inside their app
I'm with 15 different banks so tbh I can't remember how all of them have been, just listing the most recent customer service chats I've had through Twitter
I'm with 15 different banks so tbh I can't remember how all of them have been, just listing the most recent customer service chats I've had through Twitter
In some cases you get through to a call with someone and given your problem they actually just tell you to just DM them on Twitter because either they don't understand or because the problem is so "unique" you get passed around 5 times and don't get anywhere 🤷 (Still being polite with them ofc)
January 2, 2026 at 3:53 PM
In some cases you get through to a call with someone and given your problem they actually just tell you to just DM them on Twitter because either they don't understand or because the problem is so "unique" you get passed around 5 times and don't get anywhere 🤷 (Still being polite with them ofc)
Some of them literally don't have phone numbers or online chat at all, some you're waiting in a long queue on call for hours when Twitter response is rapid, and then you can actually send screenshots of the problems you're having with their apps, websites, orders, account login, etc
January 2, 2026 at 3:43 PM
Some of them literally don't have phone numbers or online chat at all, some you're waiting in a long queue on call for hours when Twitter response is rapid, and then you can actually send screenshots of the problems you're having with their apps, websites, orders, account login, etc
Twitter DM has been the only option for several businesses for me:
LinkedIn
Barclays
Microsoft
SLC
Zen
Google
RBS
Vodafone
Carphone Warehouse
LG
TSB
McDonalds
tsoHost
Hyperoptic
Southern
Tesco
There's tonnes more I've had to rely on Twitter for years to reach these businesses
Barclays
Microsoft
SLC
Zen
RBS
Vodafone
Carphone Warehouse
LG
TSB
McDonalds
tsoHost
Hyperoptic
Southern
Tesco
There's tonnes more I've had to rely on Twitter for years to reach these businesses
January 2, 2026 at 3:43 PM
Twitter DM has been the only option for several businesses for me:
LinkedIn
Barclays
Microsoft
SLC
Zen
Google
RBS
Vodafone
Carphone Warehouse
LG
TSB
McDonalds
tsoHost
Hyperoptic
Southern
Tesco
There's tonnes more I've had to rely on Twitter for years to reach these businesses
Barclays
Microsoft
SLC
Zen
RBS
Vodafone
Carphone Warehouse
LG
TSB
McDonalds
tsoHost
Hyperoptic
Southern
Tesco
There's tonnes more I've had to rely on Twitter for years to reach these businesses
Tbh that can happen on any social media app because they're all unregulated - hopefully the EU law will soon change that
January 2, 2026 at 3:30 PM
Tbh that can happen on any social media app because they're all unregulated - hopefully the EU law will soon change that
She just represents probably hundreds of people who would fight to the death to get their hands on supernatural powers... all so they can get a bigger paycheck
January 2, 2026 at 2:00 PM
She just represents probably hundreds of people who would fight to the death to get their hands on supernatural powers... all so they can get a bigger paycheck
Will I though, if I can't contact huge companies like banks, LinkenIn and many others, who have literally no other ways of reaching their customer support?
January 2, 2026 at 1:55 PM
Will I though, if I can't contact huge companies like banks, LinkenIn and many others, who have literally no other ways of reaching their customer support?
There are some companies only contactable on Twitter still
I have tonnes of bookmarks of my favourite tweets and things I refer back to. Tonnes of advice I've shared on it.
There are some artists I follow still only on Twitter
Deleting my account is destroying art
I have tonnes of bookmarks of my favourite tweets and things I refer back to. Tonnes of advice I've shared on it.
There are some artists I follow still only on Twitter
Deleting my account is destroying art
January 2, 2026 at 1:45 PM
There are some companies only contactable on Twitter still
I have tonnes of bookmarks of my favourite tweets and things I refer back to. Tonnes of advice I've shared on it.
There are some artists I follow still only on Twitter
Deleting my account is destroying art
I have tonnes of bookmarks of my favourite tweets and things I refer back to. Tonnes of advice I've shared on it.
There are some artists I follow still only on Twitter
Deleting my account is destroying art
I'm actually really sad it's over 😭
The in-episode flashbacks gave me huge nostalgia vibes, feel like we as viewers have grown up with these kids 🥹
The in-episode flashbacks gave me huge nostalgia vibes, feel like we as viewers have grown up with these kids 🥹
January 2, 2026 at 3:29 AM
I'm actually really sad it's over 😭
The in-episode flashbacks gave me huge nostalgia vibes, feel like we as viewers have grown up with these kids 🥹
The in-episode flashbacks gave me huge nostalgia vibes, feel like we as viewers have grown up with these kids 🥹
You actually receive a lot from tax
Ever needed a doctor? To travel? Went to school? Look at your state pension? Bought local food?
Ever needed a doctor? To travel? Went to school? Look at your state pension? Bought local food?
December 29, 2025 at 4:29 PM
You actually receive a lot from tax
Ever needed a doctor? To travel? Went to school? Look at your state pension? Bought local food?
Ever needed a doctor? To travel? Went to school? Look at your state pension? Bought local food?
I would suggest go on a little holiday somewhere warm/hot for a week, it really helps!
December 15, 2025 at 1:36 PM
I would suggest go on a little holiday somewhere warm/hot for a week, it really helps!
All codes are now sent out via DMs, congrats to the winners!
December 15, 2025 at 12:17 PM
All codes are now sent out via DMs, congrats to the winners!
Codes are now being DMed out!
December 15, 2025 at 11:57 AM
Codes are now being DMed out!
Hilary's take ages. My landlord has Hilary's as well and it took a month for them to come visit, and then another month to get the part in. Actual installation took maybe 10 minutes.
I just put up temporary blackout covers over the windows until they showed up.
I just put up temporary blackout covers over the windows until they showed up.
December 10, 2025 at 10:44 PM
Hilary's take ages. My landlord has Hilary's as well and it took a month for them to come visit, and then another month to get the part in. Actual installation took maybe 10 minutes.
I just put up temporary blackout covers over the windows until they showed up.
I just put up temporary blackout covers over the windows until they showed up.
Codes must be redeemed by 31 Dec 2025
A displate.com 40% off voucher also available, and also 15% off fanatical.com
A displate.com 40% off voucher also available, and also 15% off fanatical.com
Displate metal posters | Wall Art That Gets You
Premium metal art prints. Official collections from Star Wars, Marvel, anime series, and 200+ brands. Sleek wall-safe design & new 3D-textured finish.
displate.com
December 3, 2025 at 7:46 AM
Codes must be redeemed by 31 Dec 2025
A displate.com 40% off voucher also available, and also 15% off fanatical.com
A displate.com 40% off voucher also available, and also 15% off fanatical.com
She's always listening.
Clearly she works for the NSA.
Clearly she works for the NSA.
November 15, 2025 at 4:41 AM
She's always listening.
Clearly she works for the NSA.
Clearly she works for the NSA.
They don't have WiFi?
November 7, 2025 at 6:00 PM
They don't have WiFi?
in that case, a hug?
November 3, 2025 at 7:43 PM
in that case, a hug?
She says she's "always listening", clearly to very private conversations, so she clearly works for the NSA
October 15, 2025 at 6:11 PM
She says she's "always listening", clearly to very private conversations, so she clearly works for the NSA