Observability is about asking meaningful questions & acting on insights.

Adriana Villela sees AI as an observability buddy, spotting patterns & surfacing key insights when you need them most.

→ Tune in for more on the future of observability: rootly.com/humans-of-re...

🎫 Tickets: can’t live with them, can’t live without them.

They pile up, lack context, and get ignored—until more flood in. At our last Rootly Roundtable, we discussed ways to fix ticket chaos.

P.S. Our next roundtable on AI in incident response is on March 6!

👉 RSVP: lu.ma/march_rootly...

🦠 COVID hit. Instacart demand surged by 700% overnight.

Our CEO, JJ Tang, sat down with Dash0’s Mirko Novakovic to talk about the wildest incidents he handled at Instacart and how that chaos shaped his vision for incident response.

🔗 open.spotify.com/episode/4an1...

🚨 An incident hits—do you really know if it’s SEV1 or SEV2?

At our latest Rootly Roundtable, Dan Slimmon (Clerk) shared why rigid SEV labels can slow teams down instead of helping.

P.S. Our next roundtable for SRE leaders is in March—apply now: lu.ma/march_rootly...

💡Where do LLMs actually fit into real-world development?

In the latest episode of HoR, we sit down with Sean Goedecke, Staff Software Engineer at @github.com, to discuss how he uses LLMs in production code.

🔗 rootly.com/humans-of-re...

What happens when you leave Google after 12 years?

For Steve McGhee, it meant facing SRE misunderstandings that caused chaos during incidents. Now, he’s on a mission to make the internet (and the people running it) more resilient.

🔗 open.spotify.com/episode/1ZXs...

💪 A few years ago, Hannah Hammonds (@joinprolific.bsky.social) never imagined she’d be leading the charge in service management—but today, she’s shaping how her company thinks about reliability.

🔗 Learn more her journey in this HoR episode: open.spotify.com/episode/3xxm...