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Business Development Manager, SocietyWorks - Remote - mySociety and SocietyWorks

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SocietyWorks @societyworks.org · 23d

We’re hiring a Business Development Manager (remote role, with travel requirements)! 🔔

If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...

Are you looking for a business development role where you can use your sales skills to help make a real difference in society? A role where you’re not just selling for the sake of it, but selling to i...

apply.workable.com

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SocietyWorks @societyworks.org · Sep 5

Take a look at one FixMyStreet Pro's many clever features designed to help users make accurate and actionable reports of local street, highway and environment faults.
- this time focusing on its ability to detect and divert reports of problems on private roads:
www.societyworks.org/2025/09/05/d...

Detecting private roads on FixMyStreet Pro

Using an asset layer shared via integration with FixMyStreet Pro, councils and other public authorities responsible for fixing local problems can detect when a user is trying to make a report on a pri...

Bulky waste added to London Borough of Bexley’s WasteWorks service

SocietyWorks @societyworks.org · Aug 18

The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste collection: www.societyworks.org/2025/08/18/b...

The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste...

Aerial maps on FixMyStreet Pro

SocietyWorks @societyworks.org · Aug 13

We've been exploring some potential solutions for how to reinstate the aerial maps feature on FixMyStreet Pro following the recent retirement of the Bing Maps API - and they work!

Read more: www.societyworks.org/2025/08/13/a...

Available via a GIS mapping server that can supply map tiles and aerial imagery, or by providing OS imagery data for us to serve.

Coming soon: FixMyStreet for Parish & Town Councils

SocietyWorks @societyworks.org · Jul 28

Something new from SocietyWorks is coming soon... 👀

We will be launching a self-service version of FixMyStreet especially for parish and town councils.

Find out more www.societyworks.org/2025/07/22/c...

FixMyStreet for Parish & Town Councils will enable even the smallest local councils to offer a user-friendly and responsive reporting service to local residents for issues under their responsibility.

Using the OS Maps API for mapping tiles

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SocietyWorks @societyworks.org · Jul 2

On most of our FixMyStreet Pro instances, we use Ordnance Survey’s Maps API to supply the map tiles for our maps. This is now the case across the FixMyStreet platform, following the retirement of the Bing Maps API.

www.societyworks.org/2025/06/27/u...

Microsoft is now retiring its Bing Maps API, which we have used on fixmystreet.com and some other instances for many years, and so we have now switched these to use the OS Maps API – in instances wher...

Public rights of way reporting on FixMyStreet Pro

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SocietyWorks @societyworks.org · May 27

Take a look at how some of the councils using FixMyStreet Pro have been harnessing our technology to improve reporting of issues on public rights of way: www.societyworks.org/2025/05/27/p...

As the only reporting solution capable of automatically triaging reports between different authorities, FixMyStreet Pro makes it easy to successfully report and respond to problems on public rights of...

Until AI can fix the causes of potholes, it’s not the answer to the problem

SocietyWorks @societyworks.org · May 13

"If you hit a pothole this week, you won’t care if it’s been beautifully scanned, categorised, and added to a dashboard somewhere; you’ll just want an easy way to see if it’s been reported already and for it to be fixed."

A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...

Digital transformations don’t start with shiny new tech, sensors or algorithms. They start with people. Unless the system has the resources and flexibility to use what technology finds, all we’re doin...

Beyond the numbers: Capturing true social value in procurement

Reposted by SocietyWorks

Matthew Somerville @dracos.co.uk · Apr 25

Been a tricky piece of work, given the number of special cases added over the years (which we ran a dev day on back in January), but have finally put github.com/mysociety/fi... live this week, which tidies up a variety of messagings and floats the Continue button during reporting

Screenshot of FixMyStreet in Bromley, showing overflowing litter/dog bin subcategory picked under Parks, with a message saying you can pick a bin from the map. The message and Continue button are floated above the category list with a fade out at the top

Screenshot of FixMyStreet in Shropshire, showing Streetlights category seleced, with a message showing which street light has been picked on the map (ID 6 in this case).

Message in FixMyStreet in Buckinghamshire when you pick a certain category and it’s not on Buckinghamshire maintained land, asking you to go and look up who owns int in the Land Registry. The message floats and should always be visible at this point.

A gully is selected on a FixMyStreet Oxfordshire map, and the accompanying message says “This gully was last cleaned on 24/04/2023”.

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SocietyWorks @societyworks.org · Apr 24

For #techUKSocialValueWeek, some reflections from Angela Dixon, our Managing Director, on navigating local government social value procurement processes as a social enterprise SME.

www.techuk.org/resource/bey...

Guest blog by Angela Dixon, Managing Director at SocietyWorks #techUKSocialValueWeek

www.techuk.org

SocietyWorks @societyworks.org · Mar 27

Off the back of some recent news stories which purported to use FixMyStreet data to denounce the worst places in the UK for potholes and other issues, Bekki Leaver, Head of Product, explains how FixMyStreet data can be used – and how it can’t: www.societyworks.org/2025/03/27/u...

Using FixMyStreet data: what it tells you and what it doesn't

FixMyStreet is a single data point. That data is incredibly useful to analyse in a great number of contexts, from exploring what is being reported in a certain area to who is reporting it. However, on...

SocietyWorks launches dedicated installation of FixMyStreet Pro for South Kesteven District Council

SocietyWorks @societyworks.org · Mar 25

Great to welcome South Kesteven District Council into our community of FixMyStreet Pro users today 🎉

Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...

South Kesteven’s FixMyStreet Pro handles reports from members of the public about local street and environment issues, such as broken street lighting, fly-tipping and overflowing bins.

New email alerts and RSS feed for parishes on FixMyStreet

SocietyWorks @societyworks.org · Mar 13

New parish level email and RSS feed alerts give local people and councillors the ability to subscribe to notifications for issues reported via FixMyStreet within their community. 📩📍

Read more on our blog: www.societyworks.org/2025/03/13/n...

Parish and town councils wanting to keep track of reports made via FixMyStreet within their ward boundary can make use of FixMyStreet’s new parish-level email alerts and RSS feed.

Statement from SocietyWorks regarding misuse of FixMyStreet data

SocietyWorks @societyworks.org · Mar 11

We do not endorse the simplistic use of FixMyStreet data to compare, denounce or rank areas, as we sometimes see happen in stories that get picked up by the press.

Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...

First published February 2024 Updated March 2025 We sometimes see stories in national and regional press that purport to use data from FixMyStreet, our parent charity mySociety’s long-running reporti...

Lincolnshire County Council

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SocietyWorks @societyworks.org · Mar 4

A wonderful insight into some of the incredible impact FixMyStreet Pro has helped Lincolnshire County Council to achieve since being implemented in 2018 for street and highway defect reporting.

Read the new case study: www.societyworks.org/case-studies...

How FixMyStreet Pro helps one of the largest counties in England provide an automated, integrated and intuitive fault reporting service for street, highway and environment issues.

FixMyStreet Pro integration with Alloy for Bristol City Council

SocietyWorks @societyworks.org · Mar 3

A new API integration is complete between Bristol City Council's FixMyStreet Pro service and its Alloy asset management system for street cleansing reports.

Reports are now sent directly into Alloy and updates are automatically sent back.

Read more: www.societyworks.org/2025/03/03/f...

The integration enables reports relating to street cleansing issues made via Bristol’s FixMyStreet Pro service and those made via the national FixMyStreet site to be sent directly into Alloy, along wi...

Making FixMyStreet and FixMyStreet Pro more accessible

SocietyWorks @societyworks.org · Feb 6

Hear from our front-end designer Lucas Cumsille Montesinos on some of the excellent work he's been doing recently to improve the accessibility of FixMyStreet and FixMyStreet Pro, and what we learned from it. 💡

Read Lucas' blog post: www.societyworks.org/2025/02/06/m...

Our front-end designer Lucas Cumsille Montesinos highlights some of the work he's been doing recently to make FixMyStreet and all integrated co-branded versions of the service running on FixMyStreet P...

Single sign-on (SSO) integrations with SocietyWorks solutions

SocietyWorks @societyworks.org · Feb 3

Hello, it's us*! 👋😄

Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸

*Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸

Members of the mySociety and SocietyWorks team standing together for a photo during a team meeting in Leeds. We're outside and it's winter, so several of us are wrapped up in coats and hats. We're stood in 3 rows by some steps, to elevate the people at the back. There's some grass, trees and buildings int he background.

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SocietyWorks @societyworks.org · Jan 21

As part of our commitment to facilitating interoperability we integrate our solutions with single sign-on (SSO) identity providers to make it easier for authorised staff and residents to log in using existing SSO credentials.

Read more: www.societyworks.org/2025/01/21/s...

SSO integrations into our solutions enable councils and other public sector organisations to make it easier for authorised staff to log in using existing SSO credentials.

Potholes can’t be fixed with funding alone

SocietyWorks @societyworks.org · Jan 15

Thoughts from our Managing Director Angela Dixon this National Pothole Day on the cyclical dilemma faced by councils and other authorities when dealing with potholes and what's needed to properly and realistically address the situation.

Read on our blog: www.societyworks.org/2025/01/15/p...

It’s National Pothole Day 2025, and Angela Dixon, Managing Director at SocietyWorks, shares her thoughts on the cyclical dilemma faced by councils when dealing with potholes and why one-off injections...

Exporting data on reports of abandoned hire bikes and e-scooters in London from FixMyStreet Pro

SocietyWorks @societyworks.org · Jan 9

A new feature for London-based clients of our FixMyStreet Pro solution, enabling better access to data on reports of abandoned hire bikes & e-scooters.

We're keen to replicate this in other locations where similar schemes are in place if the appetite is there.

www.societyworks.org/2025/01/09/e...

A new feature on FixMyStreet Pro enables authorities in London using the solution to export data on reports made within their boundary of abandoned hire bikes and e-scooters, even though the reports t...

From providing Gloucestershire City Council with the technology they needed to ignite a fast-paced and substantial transformation programme, to advocating for interoperability as standard within local...

SocietyWorks @societyworks.org · Jan 6

Happy new year from us here at SocietyWorks & our parent charity @mysociety.org! 🎊

We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year.

See our impact in 2024: www.societyworks.org/impact/2024-...

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SocietyWorks @societyworks.org · Dec 19

As things start to wind down for Christmas, we just wanted to wish our followers a very happy and peaceful festive holiday and say thank you for being part of our journey this year. 💛🎄

In whatever way you have joined us, thanks for being here, and hope to see more of you in 2025. 👋

SocietyWorks @societyworks.org · Dec 17

Our 2024 annual report is here! 🎉

Join us in looking back over the last 12 months and celebrating the impact we have made in collaboration with our public sector clients and our parent charity @mysociety.bsky.social.

Read the report: www.societyworks.org/impact/2024-...

2024 in review