Sea of Thieves Info & Support
@sot-support.bsky.social
Official #SeaOfThieves server info and issue updates on Bluesky. For direct help please visit http://aka.ms/SoT_Support. For news follow @seaofthieves.com
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 23, 2025 at 8:08 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
The team is aware that the Crasher of Caches Commendation is not tracking correctly for all pirates. The team is working on a fix, but please be advised that, for those affected, progress towards this Commendation may not be tracked until a fix has rolled out. More updates soon.
October 20, 2025 at 12:25 PM
The team is aware that the Crasher of Caches Commendation is not tracking correctly for all pirates. The team is working on a fix, but please be advised that, for those affected, progress towards this Commendation may not be tracked until a fix has rolled out. More updates soon.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 20, 2025 at 8:18 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
After investigation, we can confirm that the Wrecker of Reaper Fortresses Commendation is not tracking correctly. The team is hard at work on a fix, but please be advised that progress towards this Commendation may not be tracked until the fix has rolled out. More updates soon.
October 16, 2025 at 9:13 PM
After investigation, we can confirm that the Wrecker of Reaper Fortresses Commendation is not tracking correctly. The team is hard at work on a fix, but please be advised that progress towards this Commendation may not be tracked until the fix has rolled out. More updates soon.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 9, 2025 at 8:37 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
We're aware that some players are reporting gold and reputation gain not displaying correctly when cashing in loot along with reports of delays in gold, reputation and commendations being awarded. We are investigating and will update as soon as we have more information. Thank you for your patience!
September 28, 2025 at 10:29 AM
We're aware that some players are reporting gold and reputation gain not displaying correctly when cashing in loot along with reports of delays in gold, reputation and commendations being awarded. We are investigating and will update as soon as we have more information. Thank you for your patience!
The issues with Charcoalbeards, tunnel migration and matchmaking appear to be resolved. Players should be able to resume play as normal. If you continue to experience issues matchmaking or accessing the game, be sure to raise a support request.
September 27, 2025 at 8:02 AM
The issues with Charcoalbeards, tunnel migration and matchmaking appear to be resolved. Players should be able to resume play as normal. If you continue to experience issues matchmaking or accessing the game, be sure to raise a support request.
We are aware of some players experiencing a Charcoalbeard error when joining a game and also are aware of a current issue with tunnel migrations and matchmaking. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
September 27, 2025 at 6:48 AM
We are aware of some players experiencing a Charcoalbeard error when joining a game and also are aware of a current issue with tunnel migrations and matchmaking. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
The issues with Weaselbeards and Hazelnutbeards appear to be resolved and players should be able to resume play as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request
September 18, 2025 at 12:39 AM
The issues with Weaselbeards and Hazelnutbeards appear to be resolved and players should be able to resume play as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request
We are aware of some players experiencing Weaselbeards and Hazelnutbeards. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
September 17, 2025 at 11:42 PM
We are aware of some players experiencing Weaselbeards and Hazelnutbeards. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
Thank you, eagle-eyed pirates: we've adjusted the Season 17 Community Weekend Community Spirit Goal to the correct target of 100,000 World Events, and you should see this reflected in-game imminently!
August 30, 2025 at 3:08 PM
Thank you, eagle-eyed pirates: we've adjusted the Season 17 Community Weekend Community Spirit Goal to the correct target of 100,000 World Events, and you should see this reflected in-game imminently!
The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request:
support.seaofthieves.com
If you continue to experience any issues with getting into the game, be sure to raise a support request:
support.seaofthieves.com
Support - Home
The essential pirate experience from Rare, packed to the seams with sailing and exploring, fighting and plundering, riddle solving and treasure hunting!
support.seaofthieves.com
August 4, 2025 at 7:49 AM
The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request:
support.seaofthieves.com
If you continue to experience any issues with getting into the game, be sure to raise a support request:
support.seaofthieves.com
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
August 4, 2025 at 7:13 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!
July 23, 2025 at 7:30 AM
We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!
The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com
If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com
Support - Home
The essential pirate experience from Rare, packed to the seams with sailing and exploring, fighting and plundering, riddle solving and treasure hunting!
support.seaofthieves.com
July 16, 2025 at 8:25 AM
The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com
If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com
We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!
July 15, 2025 at 7:33 AM
We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!
Investigation of players experiencing cyanbeard errors continues. Thank you for your patience while the xbox engineers work.
bit.ly/4klvQmU
bit.ly/4klvQmU
Xbox Support on X: "We are aware that some users are running into issues joining Party Chat sessions. Additionally, we've observed elevated sign-in errors impacting the title Sea of Thieves. For updates, please follow along here or at https://t.co/aehzcflkHM." / X
We are aware that some users are running into issues joining Party Chat sessions. Additionally, we've observed elevated sign-in errors impacting the title Sea of Thieves. For updates, please follow along here or at https://t.co/aehzcflkHM.
bit.ly
July 3, 2025 at 11:14 PM
Investigation of players experiencing cyanbeard errors continues. Thank you for your patience while the xbox engineers work.
bit.ly/4klvQmU
bit.ly/4klvQmU
We are aware of some players occasionally experiencing Cyanbeard. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
July 2, 2025 at 9:49 PM
We are aware of some players occasionally experiencing Cyanbeard. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
We are aware of some players experiencing a Marblebeard and Allmondbeard error(s) when joining a game. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
May 22, 2025 at 11:23 PM
We are aware of some players experiencing a Marblebeard and Allmondbeard error(s) when joining a game. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
We're aware that some players are receiving Bluebeard errors. This is happening when players are attempting to join crews on older servers. To mitigate this issue, we advise that you and your crew log out and log back into the game to start a new session.
May 22, 2025 at 11:22 PM
We're aware that some players are receiving Bluebeard errors. This is happening when players are attempting to join crews on older servers. To mitigate this issue, we advise that you and your crew log out and log back into the game to start a new session.
The issues with logging in appear to be resolved and players should be able to join the game as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request.
If you continue to experience any issues with getting into the game, be sure to raise a support request.
May 12, 2025 at 12:23 AM
The issues with logging in appear to be resolved and players should be able to join the game as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request.
If you continue to experience any issues with getting into the game, be sure to raise a support request.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
May 11, 2025 at 11:00 PM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Investigations into Hourglass migration issues are ongoing, and we will provide an update as soon as we can. We are also looking into reported concerns around diving to some Voyages, and advise for now that players sail rather than dive to any Limited Voyages currently available.
May 6, 2025 at 6:01 PM
Investigations into Hourglass migration issues are ongoing, and we will provide an update as soon as we can. We are also looking into reported concerns around diving to some Voyages, and advise for now that players sail rather than dive to any Limited Voyages currently available.
Reposted by Sea of Thieves Info & Support
Alongside the temporary hold on diving via the War Map, the Kraken has been returned to its prior position in World Event rotation for now to mitigate spawn frequency issues. For more details, read this State of Play post on our official Forums: www.seaofthieves.com/community/fo...
April Update - State of Play
The essential pirate experience from Rare, packed to the seams with sailing and exploring, fighting and plundering, riddle solving and treasure hunting!
www.seaofthieves.com
May 2, 2025 at 3:52 PM
Alongside the temporary hold on diving via the War Map, the Kraken has been returned to its prior position in World Event rotation for now to mitigate spawn frequency issues. For more details, read this State of Play post on our official Forums: www.seaofthieves.com/community/fo...
Reposted by Sea of Thieves Info & Support
Sea of Thieves is back online, but please note that use of the War Map for diving to Faction battles is temporarily disabled while we work on a solution for the long loading times. Until this is resolved, voting to dive to a battle will see players returned to an Outpost.
May 2, 2025 at 3:52 PM
Sea of Thieves is back online, but please note that use of the War Map for diving to Faction battles is temporarily disabled while we work on a solution for the long loading times. Until this is resolved, voting to dive to a battle will see players returned to an Outpost.