I have mentioned it before, but there is something that I like to call the golden hour in any multinational organisation.
stickfight.co.uk/2025/12/19/t...
I have mentioned it before, but there is something that I like to call the golden hour in any multinational organisation.
stickfight.co.uk/2025/12/19/t...
This is a lesson from earlier in my career that feels painfully relevant to our current cloud environments.
stickfight.co.uk/2025/12/16/w...
This is a lesson from earlier in my career that feels painfully relevant to our current cloud environments.
stickfight.co.uk/2025/12/16/w...
Preface.
Before I get going on the subject, I want to make a clear distinction. I am not talking about AI as a financial investment.
stickfight.co.uk/2025/12/12/t...
Preface.
Before I get going on the subject, I want to make a clear distinction. I am not talking about AI as a financial investment.
stickfight.co.uk/2025/12/12/t...
A smaller version of the normal Salesforce conference, and very definitely targeted at Agentforce.
stickfight.co.uk/2025/12/07/a...
A smaller version of the normal Salesforce conference, and very definitely targeted at Agentforce.
stickfight.co.uk/2025/12/07/a...
Definition
A gravy train project is a large, long-term initiative that attracts significant promised investment, often sanctioned by very senior decision-makers and spread over multiple years.
stickfight.co.uk/2025/12/05/c...
Definition
A gravy train project is a large, long-term initiative that attracts significant promised investment, often sanctioned by very senior decision-makers and spread over multiple years.
stickfight.co.uk/2025/12/05/c...
I have worked with LDC and LDC Via for well over a decade now, and it remains my main professional home for the work I do.
stickfight.co.uk/2025/12/02/l...
I have worked with LDC and LDC Via for well over a decade now, and it remains my main professional home for the work I do.
stickfight.co.uk/2025/12/02/l...
Definition
An "Admin rampart" is an odd but very real construct. It is a defensive structure, usually built by one team, silo, or functional area to protect itself from the perceived aggressions of another.
stickfight.co.uk/2025/11/29/c...
Definition
An "Admin rampart" is an odd but very real construct. It is a defensive structure, usually built by one team, silo, or functional area to protect itself from the perceived aggressions of another.
stickfight.co.uk/2025/11/29/c...
A sneaky little tip for project managers is to try to move your project delivery times to be out of sync with the usual delivery patterns for your organisation.
stickfight.co.uk/?p=285488
A sneaky little tip for project managers is to try to move your project delivery times to be out of sync with the usual delivery patterns for your organisation.
stickfight.co.uk/?p=285488
When you are running any form of migration, integration, upgrade, or indeed any project that touches a live business process, there will always be a battle between BAU {{ Business as usual }} and the project.
stickfight.co.uk/?p=285482
When you are running any form of migration, integration, upgrade, or indeed any project that touches a live business process, there will always be a battle between BAU {{ Business as usual }} and the project.
stickfight.co.uk/?p=285482
Well, it turns out that Play.ht has gone bankrupt.
I hadn’t seen any news about it, so when I came to do my latest blog post, I found the site was down with no indication of support, no notice, and no email.
stickfight.co.uk/2025/11/01/f...
Well, it turns out that Play.ht has gone bankrupt.
I hadn’t seen any news about it, so when I came to do my latest blog post, I found the site was down with no indication of support, no notice, and no email.
stickfight.co.uk/2025/11/01/f...
Now this is an incredibly dull subject, but one that many companies continue to struggle with when it comes to integrations.
All integrations, by their very nature, are quite brittle processes.
stickfight.co.uk/?p=285520
Now this is an incredibly dull subject, but one that many companies continue to struggle with when it comes to integrations.
All integrations, by their very nature, are quite brittle processes.
stickfight.co.uk/?p=285520
This is an insight that struck me recently, though it’s hardly new.
stickfight.co.uk/?p=285450
This is an insight that struck me recently, though it’s hardly new.
stickfight.co.uk/?p=285450
Now that we have all got over the initial flurry of being astounded by AI chatbots and their very human way of handling conversations, a lot of clients and companies are moving on to the serious, practical side of
stickfight.co.uk/2025/10/14/a...
Now that we have all got over the initial flurry of being astounded by AI chatbots and their very human way of handling conversations, a lot of clients and companies are moving on to the serious, practical side of
stickfight.co.uk/2025/10/14/a...
There’s a useful analogy I once heard from musicians about how orchestras really work. Officially, the conductor runs the show. They set the beat, they give the cues, and everyone’s eyes are on them.
stickfight.co.uk/?p=285452
There’s a useful analogy I once heard from musicians about how orchestras really work. Officially, the conductor runs the show. They set the beat, they give the cues, and everyone’s eyes are on them.
stickfight.co.uk/?p=285452
For those of us working inside the corporate machine, the final quarter of the year is often dominated by budget planning for the next yeah.
stickfight.co.uk/?p=285454
For those of us working inside the corporate machine, the final quarter of the year is often dominated by budget planning for the next yeah.
stickfight.co.uk/?p=285454
Management and technical resources speak very different languages. We’ve all known this for ages, and I don’t just mean the acronyms and formal formats that each side uses. They genuinely see the world in slightly different ways.
stickfight.co.uk/2025/09/23/a...
Management and technical resources speak very different languages. We’ve all known this for ages, and I don’t just mean the acronyms and formal formats that each side uses. They genuinely see the world in slightly different ways.
stickfight.co.uk/2025/09/23/a...
My colleagues and I work as a genuine small consultancy. We’ve been that way for a long time, That means we rarely work through agents.
stickfight.co.uk/?p=285206
My colleagues and I work as a genuine small consultancy. We’ve been that way for a long time, That means we rarely work through agents.
stickfight.co.uk/?p=285206
Definition
The Grandfather Trap is the slow erosion of an organisation’s ability to perform essential tasks because long-standing users retain legacy permissions while new users cannot obtain them.
stickfight.co.uk/?p=285203
Definition
The Grandfather Trap is the slow erosion of an organisation’s ability to perform essential tasks because long-standing users retain legacy permissions while new users cannot obtain them.
stickfight.co.uk/?p=285203
We can celebrate chat tools, Slack threads, and the return to in-person collaboration, but in most large, traditional organisations, email is still the system of record. #AudioGeneric
stickfight.co.uk/?p=285161
We can celebrate chat tools, Slack threads, and the return to in-person collaboration, but in most large, traditional organisations, email is still the system of record. #AudioGeneric
stickfight.co.uk/?p=285161
This is one of my rare posts where I'm genuinely after feedback. to discover if I'm just being daft, or is this something more people quietly recognise?
stickfight.co.uk/2025/08/26/u...
This is one of my rare posts where I'm genuinely after feedback. to discover if I'm just being daft, or is this something more people quietly recognise?
stickfight.co.uk/2025/08/26/u...
stickfight.co.uk/?p=285151
stickfight.co.uk/?p=285151
The teeth-gritted, head-down “just get it done” approach.
The status heavy, constant updates, emails to stakeholders, meetings and escalation approach.
stickfight.co.uk/2025/08/12/t...
The teeth-gritted, head-down “just get it done” approach.
The status heavy, constant updates, emails to stakeholders, meetings and escalation approach.
stickfight.co.uk/2025/08/12/t...
The ability to do your own footwork and status checking. #AudioGeneric
stickfight.co.uk/2025/08/04/t...
The ability to do your own footwork and status checking. #AudioGeneric
stickfight.co.uk/2025/08/04/t...
stickfight.co.uk/?p=285105
stickfight.co.uk/?p=285105
stickfight.co.uk/?p=285084
stickfight.co.uk/?p=285084