Interfaces are traces of organizational thinking —
decisions, assumptions, and responsibilities made visible.
Longer essays ↓
https://substack.com/@takayukiaoki/notes
Not tips. Not trends.
Just the uncomfortable questions behind interfaces.
not as a usability issue, but as a reflection of unresolved decisions inside organizations.
It’s now up on Substack.
takayukiaoki.substack.com/p/ui-is-neve...
not as a usability issue, but as a reflection of unresolved decisions inside organizations.
It’s now up on Substack.
takayukiaoki.substack.com/p/ui-is-neve...
But sometimes, that kindness is just a way to hide responsibility.
But sometimes, that kindness is just a way to hide responsibility.
I start wondering:
who is this safety really for?
I start wondering:
who is this safety really for?
It also reveals how an organization thinks.
It also reveals how an organization thinks.
They’re decision problems, frozen into interfaces.
They’re decision problems, frozen into interfaces.
Or a convenient excuse.
The difference matters.
Or a convenient excuse.
The difference matters.
and more interested in why they ended up this way.
and more interested in why they ended up this way.
It always reflects someone’s assumptions about people.
It always reflects someone’s assumptions about people.
That’s usually a sign the real question was never asked.
That’s usually a sign the real question was never asked.
what users are allowed to think about
— and what they’re not.
what users are allowed to think about
— and what they’re not.
Not tips. Not trends.
Just the uncomfortable questions behind interfaces.
Not tips. Not trends.
Just the uncomfortable questions behind interfaces.