Summary of The Issue:
14:47 UTC - Some merchants unable to login to Shopify & issues on POS, Mobile, and while attempting to contact Shopify Support.
14:54 UTC/18:29 UTC - Investigation started & continues
19:31 UTC - Shopify Found & Fixed The Issue
20:38 UTC -Monitoring the Recovery of the issue

[𝘾.𝘼𝙄 𝙉𝙀𝙒𝙎 Thread (5)]
Recap of the Official details regarding this update:
-If you're under 18, this doesn't mean the character/bots is going away.
- These changes will start in the U.S. until it goes into other countries.
- You need to verify your age if the system believes you're under-18.

[𝘾.𝘼𝙄 𝙉𝙀𝙒𝙎 Thread (4)]
Official details regarding this update:
- Which means after these changes will go first in the U.S. until it will also move into other countries.
- You need to verify your age in the settings feature if C.AI's age assurance tech believes you're under 18 but you're not.

[𝘾.𝘼𝙄 𝙉𝙀𝙒𝙎 Thread (3)]
Official details regarding this update:
- C.AI will give at least a two weeks notice using the app or the website.
- Eventually, this isn't going to be only in the U.S. only. The changes will also move beyond the U.S. which means other countries will also experience this

[𝘾.𝘼𝙄 𝙉𝙀𝙒𝙎 Thread (2)]
Official Details regarding the update:
- For the second group of Underage users, the changes will involve turning off the chat some weeks after the first group. these users will remain in the current limited underage chat experience, C.AI will give at least a two weeks notice.

[𝘾.𝘼𝙄 𝙉𝙀𝙒𝙎 Thread (1)]
Official Details regarding this update:
- All chats won't be turned off at once.
- For the first group of Underage users, the changes will begin on Monday, and rolling out the changes over a period of days.

[Additional Information]
One of the key errors that users are experiencing is that AI bots are unable to reply to the users' responses. The AI bot will simply keep loading forever, or similar issues will occur.

while, downdetector.com is back (slowly going back to normal). ChatGPT, X hasn't returned to normal yet.

Update:
downdetector.com is slowly going back to normal without issues.

downdetector.com is also having issues.

Some of These problems such as (Roblox, Canva, etc) is also had an outage and it is because these multiple services depend on AWS (Amazon Web Services) infrastructure, who is also currently in a bad outage causing many services to broke.

Any other characters related to Avengers has been blocked from being searched in C.AI:
- Steve Rogers
- Tony Stark
- Wanda Maximoff
- Peter Parker
- any other characters

[Resolved]

Character.AI is back for all users. But some might have been in the waiting line or some got logged out from the app/website.

[Update]

Some users got access back to Character.AI

[Update]

Character.AI is still Investigating the issue.

[Resolved]

Character.AI is back online, but you might be put on the waiting line.

#cai #character.ai