i’d try a hard restart by pressing volume up, let go, volume down, let go, then hold the lock button until the screen goes black and you see an apple logo. if that doesn’t work she’s gotta reinstall the software at an apple store or best buy
i’d try a hard restart by pressing volume up, let go, volume down, let go, then hold the lock button until the screen goes black and you see an apple logo. if that doesn’t work she’s gotta reinstall the software at an apple store or best buy