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wizofd365.bsky.social
Wizard of Dynamics 365
@wizofd365.bsky.social
19 followers 170 following 30 posts
I know. And I know it. I am the wizard of Dynamics 365, and Customer Insights - Journeys makes my day.
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wizofd365.bsky.social
Makes a whole of LI post from a whole lot of MS sellers sound even more desperate

arstechnica.com/ai/2025/12/m...
Microsoft drops AI sales targets in half after salespeople miss their quotas
Report: Microsoft declared “the era of AI agents” in May, but enterprise customers aren’t buying.
arstechnica.com
December 4, 2025 at 5:47 AM
Reposted by Wizard of Dynamics 365
jukkan.bsky.social
R.I.P. Microsoft 365 Copilot.☠️

After the biggest marketing push ever seen, achieving 2% adoption among M365 customers in 2 years is a catastrophic failure. There's no other way to put it.

Instead of "exciting news" from MS, read this piece from @edzitron.com:

www.wheresyoured.at/the-case-aga...
From Ed Zitron newsletter: "All of this is to say that Microsoft has one of the largest commercial software empires in history, thousands (if not tens of thousands) of salespeople, and thousands of companies that literally sell Microsoft services for a living. And it can’t sell AI. A source that has seen materials related to sales has confirmed that, as of August 2025, Microsoft has around eight million active licensed users of Microsoft 365 Copilot, amounting to a 1.81% conversion rate across the 440 million Microsoft 365 subscribers. This would amount to, if each of these users paid annually at the full rate of $30-a-month, to about $2.88 billion in annual revenue for a product category that makes $33 billion a fucking quarter. And I must be clear, I am 100% sure these users aren’t all paying $30 a month."
September 29, 2025 at 7:10 PM
wizofd365.bsky.social
Microsoft has changed. Empathy in the SLT needs fixing ?

www.cnbc.com/2025/09/11/m...
'We will do better.' Microsoft CEO Nadella admits company has to rebuild trust with employees
Microsoft CEO Satya Nadella told employees on Thursday that the company has work to do to smooth relations with employees after layoffs.
www.cnbc.com
September 15, 2025 at 6:27 AM
wizofd365.bsky.social
En fornøjelse at høre @moltke.bsky.social tilbage i æteren 🥰
August 18, 2025 at 12:47 PM
wizofd365.bsky.social
Everyone looking to understand the current state inside MS could learn from this thread - www.reddit.com/r/microsoft/...
From the microsoft community on Reddit: Microsoft's Satya Nadella says job cuts have been 'weighing heavily' on him
Explore this post and more from the microsoft community
www.reddit.com
July 25, 2025 at 7:50 AM
wizofd365.bsky.social
Hilarious how every MSFT org chart role this year is AI something. Seems like yesteryear it was Power Platform something 🤣
July 23, 2025 at 5:53 AM
wizofd365.bsky.social
Wow - lid has come off www.reddit.com/r/microsoft/...
aprimeproblem's comment on ""Everything Changed": How Microsoft Lost Their Way in Just Three Years"
Explore this conversation and more from the microsoft community
www.reddit.com
July 5, 2025 at 7:23 AM
wizofd365.bsky.social
This. Toxic is the word. www.reddit.com/r/microsoft/...
From the microsoft community on Reddit
Explore this post and more from the microsoft community
www.reddit.com
July 1, 2025 at 8:00 PM
wizofd365.bsky.social
A new promising capability just emerged.

Conversational Journeys.

A customer journey tells an AI agent who to call, when to call, and how to process choices the customer makes during the call.

learn.microsoft.com/en-us/dynami...
June 13, 2025 at 4:40 AM