The instructions are misleading. I won’t be getting a refund. I wonder how many other people are being cheated by Midea?

And: people whose units are positioned with the label against the wall can’t take a photo shown in the instructions.

The instructions do not say, take a photo that looks exactly like this, or forfeit the refund.

I took a photo as per written instructions, and then waited for email confirming that the photo had been added to my case.

You just can’t make this stuff up. Dear god.