ネクスウェイの「CPaaS NOW」が、クリエイティブサーベイのマルチチャネルフォームと連携。リアルタイムな顧客コミュニケーションを実現します。

Karen Krivaa has been appointed as Chief Marketing Officer at MMDSmart, aiming to enhance the company’s CPaaS offerings and expand its market presence.

Los clientes pueden beneficiarse de las soluciones CPaaS para mejorar las comunicaciones conversacionales para marketing, ventas y soporte

Los clientes pueden beneficiarse de las soluciones CPaaS para mejorar las comunicaciones conversacionales para marketing, ventas y soporte

What interface will we use for the new era of voice-driven LLMs? We weigh the pros and cons of WebSocket, WebRTC, and WebTransport.

Sinch has been named a Leader in the IDC MarketScape Worldwide CPaaS 2025 Vendor Assessment, solidifying its position in the digital communication space.

JT Global and Aduna have teamed up to enhance secure Communications as a Service (CPaaS) solutions using innovative network APIs for better identification and fraud prevention.

Connecting two PSTN numbers – often referred to as “call bridging” – is a core building block for many voice applications. The principle is simple: your sof ...

Global communications platform Infobip has once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS)1. This year the company is placed furthest in Completeness of Vision. Infobip views this third consecutive recognition as acknowledging its status as a global CPaaS powerhouse. Magic Quadrant2 reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players.

前回の記事では、CPaaSがどのようなサービスなのか、CPaaSベンダーにはどのような会社があるのかなどについて紹介しました。今回は、実際にCPaaSベンダーと契約して、SMSを送信するステップについて説明していきます。

前編で受付業務のコールフローの全体の流れを作成しました。後編では、Vonage AI StudioにあるOpenAIとの統合機能を使って、応答メールの文面生成などを組み込んでみます。

前編で受付業務のコールフローの全体の流れを作成しました。後編では、Vonage AI StudioにあるOpenAIとの統合機能を使って、応答メールの文面生成などを組み込んでみます。

Zenvia reports impressive Q1 2025 financial metrics with a 39% revenue increase. The transition to Customer Cloud is on track, anticipating positive outcomes.

Rich Communication Services can transform the way healthcare providers engage with their patients. Kenny Bloxham, global CPaaS healthcare director at Cisco, asks: with this practical, interactive alte...

Zenvia has announced a strategic reorganization to enhance its SaaS capabilities, including the spin-off of its CPaaS segment and executive changes.