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#MetriNote - Salesforce announced Agentforce 2dx, the latest version of #Agentforce, its platform for integrating autonomous AI agents in workflows.
#AI #Agentics #AIAgents

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MetriNote - Salesforce Invested in Agentics with Agentforce 2dx, AgentExchange Launches
Salesforce announced Agentforce 2dx, the latest version of Agentforce, its platform for integrating autonomous AI agents in workflows.
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March 18, 2025 at 7:23 PM
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#MetriNote - Cognigy has announced Agentic AI, an emerging type of AI agents that are more intelligent, adaptive, and autonomous than their predecessors.

#Agentics #AI #virtualagents #CX #customerservice #contactcenter #automation

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MetriNote - Cognigy Announces Agentic AI
Cognigy has announced Agentic AI, an emerging type of AI agents that are more intelligent, adaptive, and autonomous than their predecessors.
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December 3, 2024 at 7:11 PM
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#MetriNote - Smarsh announced that it has acquired CallCabinet to bring cloud-based call recording and analytics into its #compliance portfolio. Terms of the acquisition were not disclosed.

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MetriNote - Smarsh Adds Voice Recording via CallCabinet
Smarsh announced that it has acquired CallCabinet to bring cloud-based call recording and analytics into its compliance portfolio.
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February 24, 2025 at 6:43 PM
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#MetriNote - Zingly has announced an #AI platform designed for #banking, financial services, and insurance companies that it says will increase win rates by up to 30%.

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MetriNote - Zingly Announces AI Platform to Boost Sales for Financial Companies
Zingly has announced an AI platform designed for banking, financial services, and insurance companies that it says will increase win rates by up to 30%.
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November 25, 2024 at 8:32 PM
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#MetriNote - Theta Lake has introduced Theta Lake as a Platform, which provides a set of APIs that customers can use to access data stored within Theta Lake’s enterprise compliance application.
#APIs #Compliance

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MetriNote - Theta Lake Announces Platform, API Access
Theta Lake has introduced Theta Lake as a Platform, which provides a set of APIs that customers can use to access data stored within Theta Lake’s enterprise compliance application.
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March 6, 2025 at 5:49 PM
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#MetriNote - Salesforce and Google have jointly announced a significant expansion of their partnership, in part to allow Salesforce’s AI-powered agents, Agentforce, to use Google’s Gemini models.

#Agentforce #Gemini

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MetriNote - Salesforce and Google Deepen Partnership for AI
Salesforce and Google have jointly announced a significant expansion of their partnership, in part to allow Salesforce’s AI-powered agents, Agentforce, to use Google’s Gemini models.
metrigy.com
March 11, 2025 at 3:45 PM
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#MetriNote - ServiceNow acquires Moveworks for $2.85B & launches Yokohama AI platform! Big AI push for unified workflows.

#CRM #AI #Agentics #CX

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March 31, 2025 at 5:45 PM