Brett Rush
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brettrush.bsky.social
Brett Rush
@brettrush.bsky.social
Transforming customer experiences for growing B2B companies. #customerSupport #customerExperience #cxStrategy
Plan to eliminate #customerexperience pain points in 2026. Increase customer retention, prioritize bug fixes, or develop a proactive strategy. With 20 years of building CS, I'm the right person to help. #customersupport #CustomerService #Consulting #CXStrategy #SupportOperations
November 6, 2025 at 8:25 PM
Feeling stuck scaling CX operations?
Visit RushToResolution.com and click 'Book Free Consultation' to schedule your free strategy session.

#CustomerSupport #CustomerService #CustomerExperience #CXStrategy #CXOperations #StartupOperations #ScalingBusiness #StartupConsultant #SupportConsultant
August 13, 2025 at 2:38 PM
#CustomerSupport shouldn’t find out about product launches from customers. Learn how #CX can get a seat at the Product table. RushToResolution.com

#CustomerService #SupportOperations #voc #CXStrategy #ProductSupport #B2B
August 5, 2025 at 11:45 AM
Struggling with AI chatbot performance? I share a weekly training cycle to boost customer satisfaction.
Review, update, test—simple steps for success. Make changes this week.
rushtoresolution.com/the-weekly-a...

#AIChatBot #CustomerExperience #CustomerSupport #CustomerService #CXStrategy
April 1, 2025 at 5:04 PM
Customer Support cannot thrive without humans. Roles will just start to look a little different.

Have a productive day and an enjoyable weekend. 👋

#CustomerSupport #AIstrategy #CXstrategy #customerexperience #customerservice #CustomerEngagement
March 10, 2025 at 5:45 PM
Is your AI chatbot driving customers away?
Discover why they fail & how to fix them.

Learn my 3-step framework to transform your chatbot:
✔️Rebuild your knowledge hub
✔️Weekly training cycle
✔️Measure what matters
youtu.be/sTGwKOhJWUk

#CustomerSupport #customerexperience #customerservice
Addressing issues when implementing AI chatbots
YouTube video by Brett Rush
youtu.be
March 7, 2025 at 2:28 PM
AI is evolving faster than most #customersupport teams can keep up with. There’s about to be a fundamental shift in how companies infuse AI throughout their products and processes.

I’ll share 5 AI predictions that will change #customerservice

rushtoresolution.com/ai-predictio...

#StartupGrowth
5 AI predictions that will completely change customer service - Rush to Resolution
How do you keep up with AI advancements? What do you need to know for Customer Service? I’ll share the details you need to know about AI in CX.
rushtoresolution.com
February 21, 2025 at 4:32 PM
I'm sharing all of my strategies about the essential skills you need on your Customer Support team. I wish someone had told me about 10 years ago that would’ve saved me so much time!
I share critical first steps to take as an early-stage or rapid-growth startup.
rushtoresolution.com/build-a-high...
Essential skills to build a high-performing Customer Support team - Rush to Resolution
Do you know the essential skills to build a high-performing SaaS CX team? Learn about the 8 latest roles and skills in Customer Experience to look for.
rushtoresolution.com
February 12, 2025 at 4:45 PM
Is your Customer Support team leveraging the full AI Cycle? Are you missing key AI tools for CX?

In this 4 minute podcast, I cover 4 key components to complete the AI-first platform for CX.
📚https://rushtoresolution.com/ai-ecosystem/

#customersupport #StartupGrowth #SaaSCX #customerexperience
January 28, 2025 at 4:10 PM
🚀 I’m excited to announce the launch of my new podcast, Rush to Resolution! This journey marks the beginning of an AI-first CX implementation and consulting company, focused on revolutionizing customer support for SaaS startups.
open.spotify.com/show/014w3U7...
#CustomerSupport #CustomerExperience
January 14, 2025 at 8:23 PM
I am looking forward to 2025! CX Podcast is kicking off, SaaS Skool community to name a couple. What are you working on today that will be beneficial next year?

#customersupport #customerexperience #skool #podcast #SaaSConsulting #saassupport #cx #startupconsulting
December 6, 2024 at 3:21 AM