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File Garden @filegarden.com · Aug 2

Hell yeah.

File Garden @filegarden.com · Jun 12

All done! Took much quicker than expected. Note that this upgrade hasn't completely eliminated all problems. It will merely hold them off to some extent until the full rewrite is ready. And we may perform another upgrade in the future if this one doesn't help enough.

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File Garden @filegarden.com · Jun 12

Our backend is being rewritten to heavily optimize this, but that will take some time, so for now we'll just have to upgrade the server. On our current infrastructure, this unfortunately may take an hour or so of downtime. Apologies for doing this on such short notice. (2/2)

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File Garden @filegarden.com · Jun 12

We're aware the server has been going down a lot lately--we've been hitting memory bottlenecks from high server load. The site's traffic has been growing more and more over the last year, and the original backend developed several years ago isn't holding up well. (1/2)

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File Garden @filegarden.com · May 10

Can you join our Discord server (filegarden.com/discord) and ask for help in our support channel there? I would be able to help you much quicker there.

If you aren't on Discord, you can also message me over Bluesky, but responses might be a bit slower!

File Garden @filegarden.com · Apr 27

That must be an unrelated issue. Can you join our Discord server (filegarden.com/discord) and ask for help in our support channel there, with a screenshot of the issue you're experiencing?

If you aren't on Discord, you can also message me over Bluesky, but responses might be a bit slower!

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File Garden @filegarden.com · Mar 26

It is unlikely we will increase free storage limits due to file storage costs, but in the future we hope to offer increased limits for paid users!

File Garden @filegarden.com · Feb 20

It was just under high server load at the moment, sorry about that! Refresh now and it should be fine.

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File Garden @filegarden.com · Feb 19

GoDaddy did not respond with any new information. Porkbun, on the other hand, offered to report to us whenever abusive content is found before taking action against our domain, which is very helpful. But unfortunately they have no way to ensure GoDaddy does the same.

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File Garden @filegarden.com · Feb 19

:D

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File Garden @filegarden.com · Feb 19

We can help you figure this out more easily if you shoot us a message in our Discord server's support channel: filegarden.com/discord

If you don't use Discord, you can also DM us over Bluesky, but we may be slower to respond.

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File Garden @filegarden.com · Feb 19

They did not. I asked them how we can ensure this never happens again, and I'll post an update if they respond with anything noteworthy.

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File Garden @filegarden.com · Feb 18

Glad you find it useful :)

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Reposted by File Garden

File Garden @filegarden.com · Feb 18

🎉 The file.garden domain has finally been unblocked! Thank you everyone for your patience.

(We'll disable our temporary-file-garden.link domain and fixer script in about 7 days, so if you're still using those, please remove them before then to prevent links from breaking.)

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File Garden @filegarden.com · Feb 18

🎉 The file.garden domain has finally been unblocked! Thank you everyone for your patience.

(We'll disable our temporary-file-garden.link domain and fixer script in about 7 days, so if you're still using those, please remove them before then to prevent links from breaking.)

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File Garden @filegarden.com · Feb 18

Porkbun replied:

"We contacted the GoDaddy Registry on February 14, but we haven't received a reply yet.

We sent the GoDaddy Registry another email this morning. We will keep you informed of any reply and we will continue to contact them."

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File Garden @filegarden.com · Feb 18

I called Porkbun, and they confirmed I should receive a response (but not necessarily a resolution, since they could ask me for more details) either today or tomorrow.

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