Fraser Gilmore
@fraserg.bsky.social
Chief Executive Officer at Care Opinion
careopinion.org.uk
careopinion.org.uk
Proud to share the 2nd piece in our Care Opinion series: Is storytelling a political act? by Ellen McGovern-Greco from @careopinionau.bsky.social . A thoughtful look at how sharing experience shapes who is seen and heard in health and care.
🔗 www.careopinion.org.uk/blogposts/13...
🔗 www.careopinion.org.uk/blogposts/13...
February 9, 2026 at 5:14 PM
Proud to share the 2nd piece in our Care Opinion series: Is storytelling a political act? by Ellen McGovern-Greco from @careopinionau.bsky.social . A thoughtful look at how sharing experience shapes who is seen and heard in health and care.
🔗 www.careopinion.org.uk/blogposts/13...
🔗 www.careopinion.org.uk/blogposts/13...
This touching story on Care Opinion is a powerful reminder of how much kindness and reassurance from staff can shape someone’s experience of care. Every moment of humanity matters. 💛
www.careopinion.org.uk/1420786
#PatientExperience #CareOpinion #KindnessInCare
www.careopinion.org.uk/1420786
#PatientExperience #CareOpinion #KindnessInCare
February 6, 2026 at 11:23 AM
This touching story on Care Opinion is a powerful reminder of how much kindness and reassurance from staff can shape someone’s experience of care. Every moment of humanity matters. 💛
www.careopinion.org.uk/1420786
#PatientExperience #CareOpinion #KindnessInCare
www.careopinion.org.uk/1420786
#PatientExperience #CareOpinion #KindnessInCare
So far this year, 3,218 stories have been shared on @careopinion.org.uk about health & care services across the UK. That’s 3,218 moments of honesty, kindness, learning and human connection. Thank you to everyone who takes the time to share and respond.
Find out more: careopinion.org.uk
Find out more: careopinion.org.uk
February 5, 2026 at 4:25 PM
So far this year, 3,218 stories have been shared on @careopinion.org.uk about health & care services across the UK. That’s 3,218 moments of honesty, kindness, learning and human connection. Thank you to everyone who takes the time to share and respond.
Find out more: careopinion.org.uk
Find out more: careopinion.org.uk
We’ve just shared a wonderful new guest blog by Ellen McGovern-Greco from @careopinionau.bsky.social,
that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read. www.careopinion.org.uk/blogposts/13...
that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read. www.careopinion.org.uk/blogposts/13...
February 2, 2026 at 3:34 PM
We’ve just shared a wonderful new guest blog by Ellen McGovern-Greco from @careopinionau.bsky.social,
that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read. www.careopinion.org.uk/blogposts/13...
that brings a thoughtful philosophical lens to truth, belief and the human experience behind patient stories. It is a gentle but powerful read. www.careopinion.org.uk/blogposts/13...
Reposted by Fraser Gilmore
A creative author expresses their gratitude to the staff that supported them during their hospital stay, through the medium of poetry! Click to read 'Together they are Heroes' www.careopinion.org.uk/1415485
January 22, 2026 at 11:45 AM
A creative author expresses their gratitude to the staff that supported them during their hospital stay, through the medium of poetry! Click to read 'Together they are Heroes' www.careopinion.org.uk/1415485
Reposted by Fraser Gilmore
Even one story can lead to change💬🗨️
A service user shared feedback about their care at #Craigavon Hospital on @careopinion.org.uk praising excellent care & suggesting improvements to hospital food. The service listened, responded & confirmed a new two-week menu. #SHSCT
www.careopinion.org.uk/1416683
A service user shared feedback about their care at #Craigavon Hospital on @careopinion.org.uk praising excellent care & suggesting improvements to hospital food. The service listened, responded & confirmed a new two-week menu. #SHSCT
www.careopinion.org.uk/1416683
January 23, 2026 at 11:52 AM
Even one story can lead to change💬🗨️
A service user shared feedback about their care at #Craigavon Hospital on @careopinion.org.uk praising excellent care & suggesting improvements to hospital food. The service listened, responded & confirmed a new two-week menu. #SHSCT
www.careopinion.org.uk/1416683
A service user shared feedback about their care at #Craigavon Hospital on @careopinion.org.uk praising excellent care & suggesting improvements to hospital food. The service listened, responded & confirmed a new two-week menu. #SHSCT
www.careopinion.org.uk/1416683
Reposted by Fraser Gilmore
This mum gives thanks to those that looked after her and her son when she went into labour unexpectedly 👇
www.careopinion.org.uk/1414786
#RoyalDevonandExeterHospital
www.careopinion.org.uk/1414786
#RoyalDevonandExeterHospital
January 28, 2026 at 9:20 AM
This mum gives thanks to those that looked after her and her son when she went into labour unexpectedly 👇
www.careopinion.org.uk/1414786
#RoyalDevonandExeterHospital
www.careopinion.org.uk/1414786
#RoyalDevonandExeterHospital
Reposted by Fraser Gilmore
😀 Encouraging to see this blog from Simon Barnitt at @shpu.bsky.social about the significance of open online patient feedback www.sheffieldpartnership.nhs.uk/news/care-op...
www.careopinion.org.uk
January 28, 2026 at 12:05 PM
😀 Encouraging to see this blog from Simon Barnitt at @shpu.bsky.social about the significance of open online patient feedback www.sheffieldpartnership.nhs.uk/news/care-op...
Reposted by Fraser Gilmore
🎄On Day 9, we’re highlighting some of our subscribers’ greatest work from 2025 🎄
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
December 18, 2025 at 9:03 AM
🎄On Day 9, we’re highlighting some of our subscribers’ greatest work from 2025 🎄
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 10, Mhairi from our moderation team shares a personal reflection on returning to work, embracing change, and explains how she views those changes as the gift of opportunity.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 19, 2025 at 9:44 AM
🎄On Day 10, Mhairi from our moderation team shares a personal reflection on returning to work, embracing change, and explains how she views those changes as the gift of opportunity.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄 Day 11 is special as we share a blog from our very first team member, @miriamra.bsky.social, looking back on 20 years of @careopinion.org.uk and what it means to build change that lasts.
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
December 22, 2025 at 10:47 AM
🎄 Day 11 is special as we share a blog from our very first team member, @miriamra.bsky.social, looking back on 20 years of @careopinion.org.uk and what it means to build change that lasts.
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 12, our final Advent door opens The Gift of Stories. Fraser reflects on what has shaped Care Opinion for 20 years by thanking those who share their experiences, those who respond with care, and those who turn listening into learning and change.
🎁 www.careopinion.org.uk/info/advent-...
🎁 www.careopinion.org.uk/info/advent-...
December 23, 2025 at 10:48 AM
🎄On Day 12, our final Advent door opens The Gift of Stories. Fraser reflects on what has shaped Care Opinion for 20 years by thanking those who share their experiences, those who respond with care, and those who turn listening into learning and change.
🎁 www.careopinion.org.uk/info/advent-...
🎁 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
Re-reading this story a year on, especially with Christmas coming around again, it still has an impact. It captures a moment of care that stayed with the family after they went home together on Boxing Day, and it continues to move those who come across it a year later.
www.careopinion.org.uk/1303035
www.careopinion.org.uk/1303035
December 23, 2025 at 11:35 AM
Re-reading this story a year on, especially with Christmas coming around again, it still has an impact. It captures a moment of care that stayed with the family after they went home together on Boxing Day, and it continues to move those who come across it a year later.
www.careopinion.org.uk/1303035
www.careopinion.org.uk/1303035
Reposted by Fraser Gilmore
🎄On Day 8 we’re heading across the world to Alberta, Canada. Today’s door shares reflections from Sarah’s visit to the @careopinioncanada.bsky.social team: a week of learning, connection and shared purpose as we continue growing our community of listening.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 17, 2025 at 11:40 AM
🎄On Day 8 we’re heading across the world to Alberta, Canada. Today’s door shares reflections from Sarah’s visit to the @careopinioncanada.bsky.social team: a week of learning, connection and shared purpose as we continue growing our community of listening.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 7, our Emma describes her experience at the PEN Awards, reflecting on collaboration, innovation and an unforgettable win for Royal Devon University Hospital Trust. #RDUH
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
December 16, 2025 at 9:16 AM
🎄On Day 7, our Emma describes her experience at the PEN Awards, reflecting on collaboration, innovation and an unforgettable win for Royal Devon University Hospital Trust. #RDUH
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 5, we’re reflecting on a simple phrase we see again and again on @careopinion.org.uk: “They listened.”
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
December 12, 2025 at 9:14 AM
🎄On Day 5, we’re reflecting on a simple phrase we see again and again on @careopinion.org.uk: “They listened.”
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Day 6 is all about the voices behind the stories.
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
December 15, 2025 at 9:45 AM
🎄Day 6 is all about the voices behind the stories.
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Last week I had the pleasure of speaking at the Sprink 2025 Global Forum, co-hosted by the Scottish Government.
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
Digital Storytelling as a Healthcare Intervention
🎵 Music: "Office Music (Business Finance Corporate Background Intro Theme" Licensed via Canva.com (stock music library) Royalty-free stock music used with…
vimeo.com
December 12, 2025 at 4:41 PM
Last week I had the pleasure of speaking at the Sprink 2025 Global Forum, co-hosted by the Scottish Government.
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
Reposted by Fraser Gilmore
🎄Day 4 explores the side of Care Opinion many people never see: the stories shared with us by phone. This season of listening highlights how meaningful it is when someone chooses to share their experience; a gift that helps us all learn and improve care.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 11, 2025 at 9:25 AM
🎄Day 4 explores the side of Care Opinion many people never see: the stories shared with us by phone. This season of listening highlights how meaningful it is when someone chooses to share their experience; a gift that helps us all learn and improve care.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
November 20, 2025 at 2:05 PM
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
Reposted by Fraser Gilmore
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
November 24, 2025 at 2:50 PM
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
Reposted by Fraser Gilmore
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
November 27, 2025 at 9:55 AM
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
Reposted by Fraser Gilmore
🎄On Day 3, we look at research from the past 20 years, with almost 50 studies showing how patient stories on @careopinion.org.uk build a virtuous circle of learning and improvement through human connection.
Read more👇
www.careopinion.org.uk/info/advent-...
Read more👇
www.careopinion.org.uk/info/advent-...
December 10, 2025 at 10:52 AM
🎄On Day 3, we look at research from the past 20 years, with almost 50 studies showing how patient stories on @careopinion.org.uk build a virtuous circle of learning and improvement through human connection.
Read more👇
www.careopinion.org.uk/info/advent-...
Read more👇
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Day 2 looks back at how the @careopinion.org.uk platform has grown over nearly 20 years from our early days as Patient Opinion. A lot has changed, but the heart of our work is the same: feedback shared by patients to help health services learn and change.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 9, 2025 at 12:24 PM
🎄Day 2 looks back at how the @careopinion.org.uk platform has grown over nearly 20 years from our early days as Patient Opinion. A lot has changed, but the heart of our work is the same: feedback shared by patients to help health services learn and change.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Our Advent Calendar, featuring 12 Days of Christmas with @careopinion.org.uk, begins today!
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
December 8, 2025 at 11:13 AM
🎄Our Advent Calendar, featuring 12 Days of Christmas with @careopinion.org.uk, begins today!
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...