Reuben Abela
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reuabela.bsky.social
Reuben Abela
@reuabela.bsky.social
13 followers 12 following 24 posts
Fintech, Payments, Banking & Guinness |CEO & Business Advisor | Founder of trnd7.com 🚀| Mostly Dad
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Little guy enjoying his new life in Dublin
AI Will Handle 85% of Interactions… But Not the Heart Stuff

➡️ 77% of experts say humans are irreplaceable for empathy, complex sales (like mortgages), and complaints. AI can’t fake authenticity.
➡️ 55% of customers still want a human when subscribing to complex products.
By 2030, Customers Demand “Zero Delay” & Hyper-Personalization
➡️ 73% of customers expect instant gratification. Impatience is rising, and advisors face more tense interactions.
➡️ Hyper-personalization sounds sexy, but banks must tread carefully—overstepping data use risks eroding trust.
➡️ Is it used at least ONCE a day?
➡️ Does it solve a daily pain point? (like automating routine approvals).
➡️ Does it deliver measurable ROI? (clear savings of €X/year) .

It's called the Toothbrush test, and if any of your AI tools are failing this test you're basically running shelfware.

#AI #Test
We Don't Need More Time.

We need Fewer Distractions.

Eat the Frog.

#productivity #growth #timemanagement
AI agents, multi-system orchestration, and domain-wide transformations. How does one keep up with all of that?

Let’s not let the hype of “AI-first” overshadow the realities of “AI-right.”

#AI #Banking #Fintech
Ever came across the Taoist parable about the farmer whose horse ran away?

“Good thing, bad thing. Who knows”

#growthmindset #thinklikeamonk
In a few days since launch, DeepSeek AI :

➡️Wiped out billions from the US Stock Market
➡️Became the top app in app stores
➡️Can run complex prompts on par , or even better than ChatGPT’s paid model. All for free.

#ai #chatgpt #deepseek
B2B Payments have for far too long been about payment rails and less about treasury.

Let's switch the narrative and start discussing real-time Treasury!

If we're talking about instant payments, we definitely should be talking about RTTs!

#payments #fintech #banking #treasury
Last nights Spribe event at Casa Batllo was absolute 🔥
Here’s my Spotify playlist for the first conference of the year! If you’re a banker for gambling companies you’ll get the gist

#banking #igaming #payments #ice2025 #fintech
Yesterday was DORA day and if you’re in the EU and in financial services you’ve probably been sweating this day for a couple of years!
How does BNPL compare to Credit Cards? Here’s a comparison of Klarna Vs Credit Cards

#fintech #payments #bnpl #credit #cards
ChatGPT just launched “Tasks”.

It might just have killed plenty of SaaS models with just one hit 💥

#ai #chatgpt #chatgpttasks
What have been the top 3 concerns for financial institutions?

#fintech #financialinstitutions #banking

Source: @wipfli.bsky.social
Who do you think will IPO next?

Klarna, Revolut, Trade Republic, Zilch, Ebury? Anyone else?

#fintech #payments #banking