wholistics
@wholistics.bsky.social
Leading design for GOV.UK One Login, GDS - prev ODI, MS • emergence in fragments • from the mountains ⛰️• ALD, ADHD, Dyslexic • views my own
Reposted by wholistics
We're looking for a senior graphic designer to join our team. You'll be working on various things, including our product, brand, and new wallet app. It's a brilliant team, with brilliant people working on critical things that millions of people will use.
Salary
£55,403 - £73,702
Salary
£55,403 - £73,702
Quick Check Needed
www.civilservicejobs.service.gov.uk
August 7, 2025 at 8:03 AM
We're looking for a senior graphic designer to join our team. You'll be working on various things, including our product, brand, and new wallet app. It's a brilliant team, with brilliant people working on critical things that millions of people will use.
Salary
£55,403 - £73,702
Salary
£55,403 - £73,702
Reposted by wholistics
I’m often asked for examples of good ‘working in the open’ - so I’ve made a list of some of my favourites, and I’ll do my best to keep it updated as I hear about new ones. It’s called “Doing open”
gilest.org/doingopen/
gilest.org/doingopen/
July 24, 2025 at 10:58 AM
I’m often asked for examples of good ‘working in the open’ - so I’ve made a list of some of my favourites, and I’ll do my best to keep it updated as I hear about new ones. It’s called “Doing open”
gilest.org/doingopen/
gilest.org/doingopen/
Nice to see such shifts. When designers get closer to the medium their work lives in, the whole process gets clearer for everyone involved.
Training and support are key to making this real. Kudos @frankieroberto.com and team.
Training and support are key to making this real. Kudos @frankieroberto.com and team.
At the NHS we’re teaching designers how to code with the NHS prototype kit, instead of using visual tools like Figma.
Find out why in the blog post below! 🎉
Find out why in the blog post below! 🎉
a new blog post from me and @frankieroberto.com on the NHS' design matters blog on why we're putting a lot of effort into both improving the NHS prototyping kit and making it easier for designers to use it
digital.nhs.uk/blog/design-...
digital.nhs.uk/blog/design-...
July 21, 2025 at 8:36 PM
Nice to see such shifts. When designers get closer to the medium their work lives in, the whole process gets clearer for everyone involved.
Training and support are key to making this real. Kudos @frankieroberto.com and team.
Training and support are key to making this real. Kudos @frankieroberto.com and team.
Reposted by wholistics
If anybody is free Monday afternoon at 3pm I'm going to do my final preview of my #CampDigital talk to work out the final kinks and timings - I might be talking to myself but it would be nice to have a little audience so I don't feel insane!
lu.ma/x0oh5wm8
lu.ma/x0oh5wm8
Preview of Camp Digital 'Working in the Open' talk · Luma
I'm doing some last minute working out the kinks and the timings of my #CampDigital talk (https://www.nexerdigital.com/campdigital/2025/matt-jukes/)
I might…
lu.ma
June 26, 2025 at 11:31 AM
If anybody is free Monday afternoon at 3pm I'm going to do my final preview of my #CampDigital talk to work out the final kinks and timings - I might be talking to myself but it would be nice to have a little audience so I don't feel insane!
lu.ma/x0oh5wm8
lu.ma/x0oh5wm8
Always admired IF’s work, and @sarahtgold.bsky.social just launched some epic roles 🔥
A rare opportunity to join us at IF, we're hiring for 2 perm roles: Product Lead and Lead Product Designer 🔥
Job adverts are here: brass-gladiolus-d73.notion.site/working-at-if
Please help us find excellent new colleagues by sharing far and wide. Thank you!
Job adverts are here: brass-gladiolus-d73.notion.site/working-at-if
Please help us find excellent new colleagues by sharing far and wide. Thank you!
Working at IF | Notion
What we do | How we work | Open roles | Join our network
brass-gladiolus-d73.notion.site
June 25, 2025 at 5:44 AM
Always admired IF’s work, and @sarahtgold.bsky.social just launched some epic roles 🔥
Reposted by wholistics
We're continuing to grow our UCD team on One Login at GDS, and are looking for a Technical Writer to join the team. I'm a bit biased, but we're a brilliant team working on really important things.
Quick Check NeededGOV.UK
www.civilservicejobs.service.gov.uk
April 10, 2025 at 9:57 AM
We're continuing to grow our UCD team on One Login at GDS, and are looking for a Technical Writer to join the team. I'm a bit biased, but we're a brilliant team working on really important things.
We wrote a thing on how we’re making inner workings of GOVUK One Login more visible and by doing so improving consistency, bringing shared understanding, contributing towards joined-up experiences.
Creating interactive design documentation for GOV.UK One Login
At GOV.UK One Login, we've tackled a significant challenge: helping government teams understand our constantly evolving digital identity service.
gds.blog.gov.uk
April 2, 2025 at 7:39 PM
We wrote a thing on how we’re making inner workings of GOVUK One Login more visible and by doing so improving consistency, bringing shared understanding, contributing towards joined-up experiences.
We’re hiring 3x Senior Interaction Designers
From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.
From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.
Quick Check NeededGOV.UK
tinyurl.com
March 27, 2025 at 8:00 PM
We’re hiring 3x Senior Interaction Designers
From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.
From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.
Reposted by wholistics
The US Web Design System deletes info on inclusive design, in response to the Executive order "Ending Radical And Wasteful Government DEI Programs...".
github.com/uswds/uswds-...
Why not use the Inclusive Design principles instead:
inclusivedesignprinciples.info
#accessibility #a11y #inclusion
github.com/uswds/uswds-...
Why not use the Inclusive Design principles instead:
inclusivedesignprinciples.info
#accessibility #a11y #inclusion
Remove content related to 1/20/25 EO by thisisdano · Pull Request #3078 · uswds/uswds-site
Summary
Removed report link and introduction. Removed content related to the January 20, 2025 Executive Order, "Ending Radical And Wasteful Government DEI Programs And Preferencing".
This...
github.com
January 30, 2025 at 6:34 PM
The US Web Design System deletes info on inclusive design, in response to the Executive order "Ending Radical And Wasteful Government DEI Programs...".
github.com/uswds/uswds-...
Why not use the Inclusive Design principles instead:
inclusivedesignprinciples.info
#accessibility #a11y #inclusion
github.com/uswds/uswds-...
Why not use the Inclusive Design principles instead:
inclusivedesignprinciples.info
#accessibility #a11y #inclusion
“We need to build our skills and confidence in making the case for service design using numbers, talking about money and framing it as ROI (return on investment)…”
A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social
A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social
Money talks: estimating the cost and value of service design.
@ClaraGreo and I wrote an article about this for The Service Gazette. Let us know what you think :)
medium.com/the-service-...
@ClaraGreo and I wrote an article about this for The Service Gazette. Let us know what you think :)
medium.com/the-service-...
Money talks
Estimating the cost and value of service design
medium.com
December 3, 2024 at 9:20 PM
“We need to build our skills and confidence in making the case for service design using numbers, talking about money and framing it as ROI (return on investment)…”
A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social
A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social
Don't scale a solution that works; create a solution that works at scale..
A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.
A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.
yourstory.com
November 28, 2024 at 5:36 PM
Don't scale a solution that works; create a solution that works at scale..
A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.
A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.
Foucault sees power as a decentralised, dynamic process embedded in social relationships.
I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides.
I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides.
November 28, 2024 at 8:01 AM
Foucault sees power as a decentralised, dynamic process embedded in social relationships.
I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides.
I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides.
An interesting paper exploring the architecture of Open Banking, Open Finance, and Open Data.
The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play.
It also touches on interoperability, cryptographic safeguards, and auditability.
The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play.
It also touches on interoperability, cryptographic safeguards, and auditability.
Open Finance Revisited: Strengthening Data Governance with Cryptographic Privacy and Auditability - HedgeDoc
<!-- # Privacy and Auditability by Design: Re-Visiting Open Finance --> # Open Finance Revisited: S
md.silencelaboratories.com
November 27, 2024 at 2:19 PM
An interesting paper exploring the architecture of Open Banking, Open Finance, and Open Data.
The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play.
It also touches on interoperability, cryptographic safeguards, and auditability.
The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play.
It also touches on interoperability, cryptographic safeguards, and auditability.
The paper shows how easily LLM-powered robots can be jailbroken, overriding safety protocols. It even ignores basic sanitisation.
Edge case testing in an inherently probabilistic environment is both too late and too narrow.
Ethics must be foundational—not a patch post-deployment.
Edge case testing in an inherently probabilistic environment is both too late and too narrow.
Ethics must be foundational—not a patch post-deployment.
Jailbreaking LLM-Controlled Robots
The recent introduction of large language models (LLMs) has revolutionized the field of robotics by enabling contextual reasoning and intuitive human-robot interaction in domains as varied as manipula...
arxiv.org
November 26, 2024 at 8:23 AM
The paper shows how easily LLM-powered robots can be jailbroken, overriding safety protocols. It even ignores basic sanitisation.
Edge case testing in an inherently probabilistic environment is both too late and too narrow.
Ethics must be foundational—not a patch post-deployment.
Edge case testing in an inherently probabilistic environment is both too late and too narrow.
Ethics must be foundational—not a patch post-deployment.
Reposted by wholistics
Developers, do you want to verify yourself here but don't have a personal domain? You can use your GitHub account! 🦋🐱
I temporarily renamed myself to @nicolo-ribaudo.github.io :)
I temporarily renamed myself to @nicolo-ribaudo.github.io :)
November 23, 2024 at 4:51 PM
Developers, do you want to verify yourself here but don't have a personal domain? You can use your GitHub account! 🦋🐱
I temporarily renamed myself to @nicolo-ribaudo.github.io :)
I temporarily renamed myself to @nicolo-ribaudo.github.io :)
Shifting from standard to probabilistic distributions will bring more uncertainty and chaos to users. This will be a challenge as systemic-algo models become more vague, potentially perpetuating systemic discrimination and blind spots. UCD practice should remain at the core.
AI generated UI means not knowing what UI your users will get, how can that be a good thing? How can you give support, or know it will be fair or accessible? How can users discuss their experiences together?
November 23, 2024 at 4:34 PM
Shifting from standard to probabilistic distributions will bring more uncertainty and chaos to users. This will be a challenge as systemic-algo models become more vague, potentially perpetuating systemic discrimination and blind spots. UCD practice should remain at the core.
Equitable outcomes in service delivery often require looking beneath the surface, constantly learning and improving. A nice read on the one year contact centre journey. Loads of work went into this.
Glad to play a small role and work with @sconner.net @priyanca.bsky.social
Glad to play a small role and work with @sconner.net @priyanca.bsky.social
Ringing in success with the GOV.UK One Login contact centre
Our new blog post looks at the GOV.UK One Login contact centre, which was launched to help users access the services they need.
gds.blog.gov.uk
November 23, 2024 at 10:40 AM
Equitable outcomes in service delivery often require looking beneath the surface, constantly learning and improving. A nice read on the one year contact centre journey. Loads of work went into this.
Glad to play a small role and work with @sconner.net @priyanca.bsky.social
Glad to play a small role and work with @sconner.net @priyanca.bsky.social
This!
People might disagree with this, but I think we need to remove A/AA/AAA or things like critical/severe/should/must, etc., from accessibility audit reports. They're abused as a mechanism for product and delivery managers to deprioritise as much as possible.
November 21, 2024 at 4:56 PM
This!
Reposted by wholistics
This is very cool, a "mistakes" page on an organisation's website, where they issue reports on mistakes made and lessons learnt. First time I've seen this
www.givewell.org/about/our-mi...
www.givewell.org/about/our-mi...
Our Mistakes
This page logs mistakes we've made, ways in which our organization has failed or currently fails to live up to our values, and lessons we've learned. This page focuses on issues that could affect the ...
www.givewell.org
November 17, 2024 at 2:57 PM
This is very cool, a "mistakes" page on an organisation's website, where they issue reports on mistakes made and lessons learnt. First time I've seen this
www.givewell.org/about/our-mi...
www.givewell.org/about/our-mi...
Every user interaction is processed by their nervous system, activating a sympathetic or parasympathetic response. For me, inclusive design practice means be open, humble, empathy and continuously aware of own blind spots. Context and lived experience are key to design mindful, adaptive interfaces.
November 17, 2024 at 10:50 AM
Every user interaction is processed by their nervous system, activating a sympathetic or parasympathetic response. For me, inclusive design practice means be open, humble, empathy and continuously aware of own blind spots. Context and lived experience are key to design mindful, adaptive interfaces.
Being part of this journey from 0–50 services has been a deeply rewarding learning experience —working with truly kind, intelligent, and passionate people has been a privilege!
“GOV.UK One Login is providing a secure front door to all government services.. ”
gds.blog.gov.uk/2024/11/12/g...
“GOV.UK One Login is providing a secure front door to all government services.. ”
gds.blog.gov.uk/2024/11/12/g...
GOV.UK One Login: celebrating 50 services
50 services are using GOV.UK One Login for authentication and identity verification for millions of users.
Natalie Jones OBE, Director of Digital Identity at the Government Digital Service, reflects ...
gds.blog.gov.uk
November 12, 2024 at 7:46 PM
Being part of this journey from 0–50 services has been a deeply rewarding learning experience —working with truly kind, intelligent, and passionate people has been a privilege!
“GOV.UK One Login is providing a secure front door to all government services.. ”
gds.blog.gov.uk/2024/11/12/g...
“GOV.UK One Login is providing a secure front door to all government services.. ”
gds.blog.gov.uk/2024/11/12/g...
Recently finding myself doing more collective inquiry with teams — leading by curiosity. It’s been deeply healing to create such space for everyone to be authentic and explore complexity together, without needing everything ‘figured out.’
Alternating retros and CI is working, it’s a fine balance.
Alternating retros and CI is working, it’s a fine balance.
November 12, 2024 at 5:16 PM
Recently finding myself doing more collective inquiry with teams — leading by curiosity. It’s been deeply healing to create such space for everyone to be authentic and explore complexity together, without needing everything ‘figured out.’
Alternating retros and CI is working, it’s a fine balance.
Alternating retros and CI is working, it’s a fine balance.
It was fantastic to have @jukes.ie share about "working in the open" at last week’s design community meet. It resonated deeply, was insightful, and a timely reminder.
November 12, 2024 at 12:49 PM
It was fantastic to have @jukes.ie share about "working in the open" at last week’s design community meet. It resonated deeply, was insightful, and a timely reminder.
A thought-provoking review of a brilliant book. Perhaps an approach might be to identify commonality in demand-side problem sets to gain real use-case leverage for developing open, reusable standards and protocols that support the evolving network topology — it begins to drive equitable outcomes.
How do you refactor a country?
Whilst top-down reform on a national scale is obviously the road to hell, I think we should take the #Platformland invitation to radicalism seriously.
mechanicalsurvival.com/blog/the-way...
Whilst top-down reform on a national scale is obviously the road to hell, I think we should take the #Platformland invitation to radicalism seriously.
mechanicalsurvival.com/blog/the-way...
The way to Platformland
How do you refactor a country?
mechanicalsurvival.com
November 11, 2024 at 11:06 PM
A thought-provoking review of a brilliant book. Perhaps an approach might be to identify commonality in demand-side problem sets to gain real use-case leverage for developing open, reusable standards and protocols that support the evolving network topology — it begins to drive equitable outcomes.
I suppose it’s time to slow down, perhaps pause, observe to feel and be with the cracks - as we relax into what’s been disturbed and be part of the emergence…
November 7, 2024 at 8:51 AM
I suppose it’s time to slow down, perhaps pause, observe to feel and be with the cracks - as we relax into what’s been disturbed and be part of the emergence…