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Metro @wmata.com · 3h

What a week! It was jam-packed with activities celebrating our incredible customer service teams who are at the heart of everything we do at Metro.

From games and competitions to even... karaoke 🎤 we hope our team felt all the love & appreciation during #CustomerServiceWeek

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Metro @wmata.com · 5h

Good afternoon, Guillermo. We're sorry about this and working on adjusting the late buses. Thanks for your patience. -CA

Metro @wmata.com · 5h

Help us shape the future of Metro! 🚇🚌🚐

We’re updating our Strategic Transformation Plan through 2028, and we want your input.

Read the refreshed plan and submit a public comment starting this Saturday!

➡️: wmata.com/about/news/P...

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Metro @wmata.com · 7h

Plan ahead! 🟢 In Dec, the Green line will have track work to improve safety & reliability.

Dec. 6-7: Shuttles replace trains between Hyattsville Crossing & Greenbelt.

Dec. 16-30: Green line single-tracks between Georgia Av.-Petworth & U Street.

➡️ wmata.com/about/news/M...

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Reposted by Metro

Metrorail Info @metrorailinfo.bsky.social · 11h

FINAL: Orange/Silver Line: Normal service has resumed at Cheverly.

Metrorail Info @metrorailinfo.bsky.social · 15h

Orange/Silver Line: Expect delays to Ashburn and Vienna because of a signal problem at Cheverly.

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Reposted by Metro

Metrorail Info @metrorailinfo.bsky.social · 12h

FINAL: Red Line: Normal service has resumed outside Shady Grove.

Metrorail Info @metrorailinfo.bsky.social · 13h

UPDATE: Red Line: Customers may continue to experience delays following an earlier signal problem outside Shady Grove. Some trains continue to offload at strategic locations to minimize train traffic.

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Reposted by Metro

Metrorail Info @metrorailinfo.bsky.social · 17h

UPDATE: Red Line: Trains are no longer single tracking. Delays continue in both directions following an earlier signal problem outside Shady Grove. Some trains will offload at strategic locations to minimize train traffic.

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Metro @wmata.com · 1d

Meet the customer service team at the Metro Integrated Command & Communications Center. They deliver accurate, real-time service alerts, social media monitoring, & system-wide communication that keeps Metro moving every day. We could not operate without them! #CustomerServiceWeek

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Metro @wmata.com · 1d

Hi Justin. Thanks for bringing this to our attention. We'll get that fixed. -MG

Metro @wmata.com · 1d

Service Alert! This holiday weekend, trains will single track on the Red line between Silver Spring and Forest Glen stations. 🔴

➡️ On Monday, Metro will run on a holiday schedule for Indigenous Peoples’ Day and Columbus Day. Learn more:
wmata.com/about/news/W...

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Metro @wmata.com · 1d

Read the entire presentation here: www.wmata.com/about/news/u...

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Metro @wmata.com · 1d

Addressing our Capital funding challenges will allow us to continue moving toward being the world-class transit organization this region deserves and solidify our modernization of rail, bus priority and overall capacity planning.

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Metro @wmata.com · 1d

Last year, we highlighted Capital funding challenges while working w/ regional leaders to close a $750M operational budget deficit. We solved that challenge. Now we're looking to solve long-term Capital funding. DMVMoves is key to helping us keep our forward momentum.

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Metro @wmata.com · 1d

Creating a seamless transit experience for our customers is a major focus for our team. The improvements we’ve been able to deliver have helped contribute to our consistent 54-months of ridership growth. Below are a few highlights:

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Metro @wmata.com · 1d

A key part of advancing Capital programs is finding efficiencies and new ways of working that identify cost savings. While $120M was saved in the operating budget to end FY26, the Capital program also realized cost savings, showcasing Metro’s commitment to financial stewardship.

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Metro @wmata.com · 1d

The Capital Budget is one of most important tools we use to ensure that continuous improvements are made for the region. Capital dollars address long-term planning and modernization of our assets with inputs that drive prioritization.

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Metro @wmata.com · 1d

Our Talented Team works closely to plan this work while keeping the considerations below top of mind. We’ve reduced the impacts of planned work by 65% since 2019, and we're continuously looking to minimize inconveniences while delivering service excellence for the region.

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Metro @wmata.com · 1d

We’re previewing all upcoming planned work, so customers, businesses and tourists can better plan their future travels. While planned work is not ideal, it’s a necessary part of our continuous improvements to maintain the safety and reliability of an almost 50-year-old system.

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Metro @wmata.com · 1d

Hi there. Thanks for the shout out! We hope you have an amazing day. -CA

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Metro @wmata.com · 1d

Our next Metro Board of Directors Meeting will begin soon. Follow our page for updates during board presentations, and watch live here 📹: www.youtube.com/live/aWHox2H...

Metro Board of Directors Meeting - October 9, 2025

YouTube video by Metro

www.youtube.com

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Metro @wmata.com · 2d

There were inspiring remarks from our leadership team, interactive exhibits, and more! Thank you to our special guest speaker, Eliot Hamlisch, EVP & Chief Commercial Officer of @amtrak.com for joining us! 🚆

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Metro @wmata.com · 2d

Today, we hosted our first-ever Customer Experience Day event to showcase how everything we do at Metro shapes the customer journey. #CXDay2025 🚇 🚌 🚐

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Metro @wmata.com · 2d

Caps fans, tonight is the @capitals.bsky.social season opener! We’ve got you covered for an unforgettable match! 🥅

Red, Yellow, and Green lines all lead to Capital One Arena, near Gallery Place-Chinatown and Metro Center. #ALLCAPS

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Reposted by Metro

Metrorail Info @metrorailinfo.bsky.social · 2d

UPDATE: Red Line: Train service has resumed between Takoma and Brookland following an earlier signal problem outside Fort Totten. Residual delays continue in both directions.

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Reposted by Metro

Metrorail Info @metrorailinfo.bsky.social · 2d

UPDATE: Red Line: Trains are not running btwn Takoma and Brookland because of a signal problem outside Fort Totten. Shuttle service is available and customers are encouraged to use the Green Line for service to Fort Totten. Some trains will offload at strategic locations to minimize train traffic.

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