AirCX Studio
@aircx.bsky.social
AirCX is a strategic studio building a better standard for customer experience: clean, sensible and honest.
What does CX have in common with pop music?
Listen and you’ll find out. – 🧵
0/6
Listen and you’ll find out. – 🧵
0/6
October 3, 2025 at 9:09 AM
What does CX have in common with pop music?
Listen and you’ll find out. – 🧵
0/6
Listen and you’ll find out. – 🧵
0/6
⚡︎ Read the very first 𝙋𝙧𝙚𝙝𝙞𝙨𝙩𝙤𝙧𝙮 𝙤𝙛 𝘼𝙄-𝘾𝙓
As with all technologies, to see where it’s headed we need to see how we got here.
Why customer support so quickly and definitively singled out as the obvious sacrifice?
Read our breakdown of how we got here:: aircx.substack.com/p/a-prehisto...
As with all technologies, to see where it’s headed we need to see how we got here.
Why customer support so quickly and definitively singled out as the obvious sacrifice?
Read our breakdown of how we got here:: aircx.substack.com/p/a-prehisto...
A Prehistory of AI-CX
With a lesson from pop music
aircx.substack.com
September 16, 2025 at 3:45 PM
⚡︎ Read the very first 𝙋𝙧𝙚𝙝𝙞𝙨𝙩𝙤𝙧𝙮 𝙤𝙛 𝘼𝙄-𝘾𝙓
As with all technologies, to see where it’s headed we need to see how we got here.
Why customer support so quickly and definitively singled out as the obvious sacrifice?
Read our breakdown of how we got here:: aircx.substack.com/p/a-prehisto...
As with all technologies, to see where it’s headed we need to see how we got here.
Why customer support so quickly and definitively singled out as the obvious sacrifice?
Read our breakdown of how we got here:: aircx.substack.com/p/a-prehisto...