Air Passenger Rights
@airpassengerrights.ca
Spearheaded by Gabor Lukacs and other consumer advocates.
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
Globe editorial: Canada's air passenger protection system is stuck on the tarmac
www.theglobeandmail.com/opinion/edit...
www.theglobeandmail.com/opinion/edit...
Globe editorial: Canada’s air passenger protection system is stuck on the tarmac
Air Transat dispute highlights the fact that proposed reforms to compensation rules have stalled
www.theglobeandmail.com
December 11, 2025 at 4:37 PM
Globe editorial: Canada's air passenger protection system is stuck on the tarmac
www.theglobeandmail.com/opinion/edit...
www.theglobeandmail.com/opinion/edit...
Air Transat may cancel flights "preemptively" in anticipation of its pilots go on strike
Do you know you rights?
airpassengerrights.ca/en/blog/air-...
Do you know you rights?
airpassengerrights.ca/en/blog/air-...
Air Transat Preemptive Flight Cancellations 2025: What Are My Rights?
Cash compensation, rebooking (including on competitors), meals, and accommodation are owed. These cancellations are within the carrier's control a...
airpassengerrights.ca
December 5, 2025 at 1:04 AM
Air Transat may cancel flights "preemptively" in anticipation of its pilots go on strike
Do you know you rights?
airpassengerrights.ca/en/blog/air-...
Do you know you rights?
airpassengerrights.ca/en/blog/air-...
WestJet and Air Transat passengers fight back after airlines falsely claim they can’t film disputes
www.cbc.ca/news/gopubli...
www.cbc.ca/news/gopubli...
WestJet and Air Transat tell passengers to stop recording on their phones – even though it’s legal | CBC News
Jason Huang says a WestJet employee grabbed his phone and threatened to deny him boarding when he began recording his conversation during airport check-in. Legal expert say passengers are within their...
www.cbc.ca
December 1, 2025 at 1:41 PM
WestJet and Air Transat passengers fight back after airlines falsely claim they can’t film disputes
www.cbc.ca/news/gopubli...
www.cbc.ca/news/gopubli...
Will Dressing Up Fix Flying? Will It Fix Anything?
www.nytimes.com/2025/11/24/s...
www.nytimes.com/2025/11/24/s...
Will Dressing Up Fix Flying? Will It Fix Anything?
www.nytimes.com
November 26, 2025 at 3:10 AM
Will Dressing Up Fix Flying? Will It Fix Anything?
www.nytimes.com/2025/11/24/s...
www.nytimes.com/2025/11/24/s...
We welcome the decision of WestJet's CEO to delete his unprofessional post on LinkedIn ("Guess who is paying for outsized compensation for air passengers? It's YOU through higher ticket prices.")
We look forward to a full apology for the post and the ad hominem comment he added.
We look forward to a full apology for the post and the ad hominem comment he added.
November 20, 2025 at 11:41 PM
We welcome the decision of WestJet's CEO to delete his unprofessional post on LinkedIn ("Guess who is paying for outsized compensation for air passengers? It's YOU through higher ticket prices.")
We look forward to a full apology for the post and the ad hominem comment he added.
We look forward to a full apology for the post and the ad hominem comment he added.
WestJet's CEO posted on LinkedIn about "study" that turns out to contain fake quotes.
www.linkedin.com/posts/alexis...
When he was called out about the hoax, he got very upset:
www.linkedin.com/posts/alexis...
When he was called out about the hoax, he got very upset:
November 20, 2025 at 9:31 PM
WestJet's CEO posted on LinkedIn about "study" that turns out to contain fake quotes.
www.linkedin.com/posts/alexis...
When he was called out about the hoax, he got very upset:
www.linkedin.com/posts/alexis...
When he was called out about the hoax, he got very upset:
New WestJet policy surrounding wheelchairs affects family’s vacation
globalnews.ca/news/1153408...
globalnews.ca/news/1153408...
New WestJet policy surrounding wheelchairs affects family’s vacation | Globalnews.ca
Georgia Nataraj and her family were going to Mexico next February when her parents received notice from WestJet to cancel their tickets due to Georgia's power wheelchair.
globalnews.ca
November 20, 2025 at 6:02 PM
New WestJet policy surrounding wheelchairs affects family’s vacation
globalnews.ca/news/1153408...
globalnews.ca/news/1153408...
Dubious report from a "think tank" claims proposed APPR amendments could drive up airfares.
FACT: Estimated economic impact is $1/segment
nationalpost.com/news/canada/...
FACT: Estimated economic impact is $1/segment
nationalpost.com/news/canada/...
New passenger refund rules could drive up airfares, warns think tank
A free-market think tank is warning Canadian air travellers to expect higher ticket prices if proposed changes to passenger compensation.
nationalpost.com
November 20, 2025 at 3:44 PM
Dubious report from a "think tank" claims proposed APPR amendments could drive up airfares.
FACT: Estimated economic impact is $1/segment
nationalpost.com/news/canada/...
FACT: Estimated economic impact is $1/segment
nationalpost.com/news/canada/...
Podcast: The Open Court Principle and the Use of NDAs in Air Passenger Complaints
law.queensu.ca/news/podcast...
law.queensu.ca/news/podcast...
Podcast: The Open Court Principle and the Use of NDAs in Air Passenger Complaints | Queen's Law
This talk examines efforts by airlines and the federal government to limit passengers and the media from discussing legally binding decisions in air passenger complaints, including the reasons and evi...
law.queensu.ca
November 19, 2025 at 4:28 PM
Podcast: The Open Court Principle and the Use of NDAs in Air Passenger Complaints
law.queensu.ca/news/podcast...
law.queensu.ca/news/podcast...
WestJet weight cap on power wheelchairs leaves some Canadians grounded
www.thestar.com/business/wes...
www.thestar.com/business/wes...
WestJet weight cap on power wheelchairs leaves some Canadians grounded
ARCH Disability Law Centre lawyer Devin Glim says the weight limit effectively denies access to air travel for most custom power wheelchair users.
www.thestar.com
November 18, 2025 at 9:46 PM
WestJet weight cap on power wheelchairs leaves some Canadians grounded
www.thestar.com/business/wes...
www.thestar.com/business/wes...
Airline forced passengers to check in their carry-on, and then the airline is washing its hands from liability for loss after the bag was not tagged.
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
Ontario couple who lost $8,000 gold chain in baggage incident given $1,272 by airline
Stafford and Karen Gordon were flying Toronto to Jamaica and say a flight attendant took one of their carryon bags. They never got it back.
nationalpost.com
November 14, 2025 at 7:13 PM
Airline forced passengers to check in their carry-on, and then the airline is washing its hands from liability for loss after the bag was not tagged.
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca
November 13, 2025 at 1:28 PM
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Passenger video leads to scathing ruling by a judge against Air Transat
www.ctvnews.ca/canada/artic...
www.ctvnews.ca/canada/artic...
Passenger video leads to scathing ruling by a judge against Air Transat
An Ontario couple’s decision to record video of their negative interaction with an Air Transat attendant has been applauded in a recent, scathing decision by an Ontario judge.
www.ctvnews.ca
November 12, 2025 at 10:29 PM
Passenger video leads to scathing ruling by a judge against Air Transat
www.ctvnews.ca/canada/artic...
www.ctvnews.ca/canada/artic...
Thousands of customers still wait for reimbursement months after Air Canada strike
www.youtube.com/watch?v=b9as...
www.youtube.com/watch?v=b9as...
Thousands of customers still wait for reimbursement months after Air Canada strike (CityNews)
YouTube video by Air Passenger Rights
www.youtube.com
November 12, 2025 at 6:05 PM
Thousands of customers still wait for reimbursement months after Air Canada strike
www.youtube.com/watch?v=b9as...
www.youtube.com/watch?v=b9as...
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
November 10, 2025 at 9:50 PM
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
The clock is ticking for WestJet and its flight attendants to sign a new deal before the current contract expires, and some Albertans are paying close attention to how possible outcomes might affect t...
www.ctvnews.ca
November 7, 2025 at 2:16 AM
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
The decision, which hinged on recorded video of "egregious" and "terrible" customer service, hailed as a major victory for passenger rights
donotpassgo.substack.com
October 31, 2025 at 8:02 PM
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month (CTV)
YouTube video by Air Passenger Rights
www.youtube.com
October 24, 2025 at 10:17 PM
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
Last-minute hotels, out of pocket expenses and lost wages could see Air Canada owing up to $66 million to some of the 550,000 passengers inconvenienced by the cancellations of more than 3,000 flights,...
www.thestar.com
September 16, 2025 at 5:40 PM
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Would more airline competition fix flying in Canada? (CBC The National)
YouTube video by Air Passenger Rights
www.youtube.com
August 28, 2025 at 3:39 PM
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
August 27, 2025 at 1:10 PM
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
"Now is the time to show that you truly care about the people you serve."
airpassengerrights.ca
August 26, 2025 at 6:41 PM
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Information for passengers affected by Air Canada strike (Global News)
YouTube video by Air Passenger Rights
www.youtube.com
August 26, 2025 at 5:13 PM
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Refused Compensation? You are Entitled to an Explanation
The airline must provide a fulsome explanation as to why compensation is not payable, if it refuses to pay for your inconvenience caused by a flight d...
airpassengerrights.ca
August 26, 2025 at 3:00 AM
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...