A Victoria man says two of Canada’s biggest banks failed miserably in protecting him from one of the largest bank investigator scams ever reported. Royal Bank and CIBC claim they have robust protectio...

The Air Passenger Rights group is taking the federal government to court over rules preventing passengers from talking publicly about complaints filed with Canada’s airline watchdog, saying they are u...

Most Canadian medical schools are screening future physicians with something called the Casper test — marketed as being able to assess people skills and predict future success. But critics say there’s...

In what’s believed to be a landmark decision, an Ontario small claims court judge has condemned WestJet for including a gag order in a settlement offer with a customer. An air passenger rights advocat...

Go Public heard from six people on four different flights who had their return tickets cancelled after Air Canada incorrectly deemed them “no-shows” on earlier flights, requiring them to buy new ticke...

An Ottawa man says Air Canada was ‘misleading’ when it sold his family tickets that included one bag each, only to be charged for baggage again upon check-in. An aviation analyst says Air Canada is br...

Rogers Communications CEO Tony Staffieri was summoned to appear before a parliamentary committee to defend contracts with clauses that allow monthly prices to increase while customers are locked in.

The CEO of telecom giant Rogers Communications has been ordered to appear before a parliamentary committee after sending a last-minute substitute in his place. MPs had asked to hear from CEO Tony Staffieri after a series of Go Public reports featuring frustrated Rogers customers.

When a B.C. couple took their fight for compensation over a cancelled WestJet flight to social media, they received a letter from the airline's lawyers warning them that their post had breached confidentiality. Efforts to silence travellers from speaking publicly about disputes with airlines are a worrying trend, say industry and legal experts.

The International Criminal Court on Thursday issued arrest warrants for Israeli Prime Minister Benjamin Netanyahu, former defence minister Yoav Gallant and Hamas official Mohammed Diab Ibrahim Al-Masri, also known as Mohammed Deif.

Some doctors are being accused of offering shoddy or biased evidence in cases where big insurance companies are looking to block or reduce payouts for people hurt in car crashes. Yet they face no penalties or sanctions for their flawed reports, and nothing is stopping them from appearing in court again, says an expert.

John Horgan loved his family, his province, a good dad joke, and trying his level best every day.