New paper from Citizens Advice on how to deliver tangible growth - which puts money in people’s pockets - in consumer markets.

TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.

This reminds me of that time we tried to quantify the amount of time people would need to be ‘the ideal consumer’ across markets. 🫣

‼️ Bills are set to rise more than £350 this year, while Universal Credit will only rise by around £80.

People turn to food banks when they can’t cover the cost of essentials.

Rising bills and failing social security risk pushing more people to food banks. #AwfulApril

Social tariffs could offer a vital lifeline -but only if they are better designed.

Our new research explores how they can be effectively targeted and delivered using automation—ensuring help reaches the people who need it most.

👉 Read more: www.citizensadvice.org.uk/policy/publi...

People have been hit with a perfect storm of price rises across a range of essentials including broadband, water, council tax and energy.

At Citizens Advice we know that the latest hikes will push strained household budgets beyond breaking point, and those already in the red further into crisis.