💡 Reducing the “blank page” moment:

Idea generation came up repeatedly, so we leaned into RSS feeds and posting templates to help customers move faster from “What do I post?” to “I’ve got ideas!”

Hi, I’m Darcy. 👋 My squad focused on revamping our Team plan onboarding email series.

It had a small surface area, with a large focus on enhancing clarity. Here's what our team looked like: Maggie, me, and Raf.

We wrapped Customer Experience week! 💙

Time for teams across Buffer to step back from the roadmap, zoom in on the details, & make tangible, low-risk improvements that enhance Buffer’s customer experience.

Wrapped it up with a small “treat yourself” moment to celebrate the humans behind the work!

Buffer now offers a 50 percent discount for public libraries! 🥳

Libraries have always been in the business of access: access to knowledge, ideas, connection, and community. So when we realized public libraries weren’t eligible for our nonprofit discount, it didn’t sit right with us. 💙

Posting is one part of the story. What happens after you post is where the relationship takes shape! 👀

🎥 In this video, our Senior Product Manager, Diego, shares more about how we approached building the Community hub in Buffer, and why it matters for anyone trying to grow on social with clarity:

You know that moment when your workflow finally feels like it supports you…not the other way around? 🏁

For Owen from The Underground Circuit podcast, that moment shows up between live race updates and post-race episode drops.

🎥 We love seeing how creators fold Buffer into their day-to-day rhythm!

As part of our new Community space, we also introduced Comment Score; a simple way to understand your engagement habits and get gentle motivation to show up more often! ⚡️

In this video, Michael E., Senior Product Marketing Manager at Buffer, breaks down how Comment Score works and why we built it!