CitizensAdviceWestBerkshire
@citizensadvicewb.bsky.social
We are Citizens Advice West Berkshire.
If you need advice, visit our website: citizensadvice.org.uk
If you need advice, visit our website: citizensadvice.org.uk
If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
Reducing your monthly mortgage payments
Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender.
bit.ly
October 18, 2025 at 7:25 AM
If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
If you’re having trouble with your heat network supplier, the Citizens Advice consumer service can help.
Contact a specialist adviser ⤵️
bit.ly/4nLaces
#EnergyAdvice #EnergyHelp #ConsumerAdvice #CitizensAdvice
Contact a specialist adviser ⤵️
bit.ly/4nLaces
#EnergyAdvice #EnergyHelp #ConsumerAdvice #CitizensAdvice
October 16, 2025 at 8:15 AM
If you’re having trouble with your heat network supplier, the Citizens Advice consumer service can help.
Contact a specialist adviser ⤵️
bit.ly/4nLaces
#EnergyAdvice #EnergyHelp #ConsumerAdvice #CitizensAdvice
Contact a specialist adviser ⤵️
bit.ly/4nLaces
#EnergyAdvice #EnergyHelp #ConsumerAdvice #CitizensAdvice
If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
bit.ly/3VDCtbh
#DeliveryScams #ParcelDelivery #ConsumerAdvice
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
bit.ly/3VDCtbh
#DeliveryScams #ParcelDelivery #ConsumerAdvice
October 15, 2025 at 7:06 PM
If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
bit.ly/3VDCtbh
#DeliveryScams #ParcelDelivery #ConsumerAdvice
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
bit.ly/3VDCtbh
#DeliveryScams #ParcelDelivery #ConsumerAdvice
More and more people are coming to us for help with debt.
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
bit.ly/4h3a1Zv
#DebtAdvice #DebtHelp #CitizensAdvice #WeCanHelp
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
bit.ly/4h3a1Zv
#DebtAdvice #DebtHelp #CitizensAdvice #WeCanHelp
Let’s talk about debt
How can you get support?
bit.ly
October 15, 2025 at 11:23 AM
More and more people are coming to us for help with debt.
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
bit.ly/4h3a1Zv
#DebtAdvice #DebtHelp #CitizensAdvice #WeCanHelp
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
bit.ly/4h3a1Zv
#DebtAdvice #DebtHelp #CitizensAdvice #WeCanHelp
Starting an apprenticeship soon?
This means you’ll be starting a role in the workplace where you learn, gain experience and get paid.
You’ll be an employee with a contract of employment so it’s important to know your rights — and we can help with that ⤵️
wearecitizensadvice.org.uk/starting-an-...
This means you’ll be starting a role in the workplace where you learn, gain experience and get paid.
You’ll be an employee with a contract of employment so it’s important to know your rights — and we can help with that ⤵️
wearecitizensadvice.org.uk/starting-an-...
August 27, 2025 at 7:25 AM
Starting an apprenticeship soon?
This means you’ll be starting a role in the workplace where you learn, gain experience and get paid.
You’ll be an employee with a contract of employment so it’s important to know your rights — and we can help with that ⤵️
wearecitizensadvice.org.uk/starting-an-...
This means you’ll be starting a role in the workplace where you learn, gain experience and get paid.
You’ll be an employee with a contract of employment so it’s important to know your rights — and we can help with that ⤵️
wearecitizensadvice.org.uk/starting-an-...
If your exam results weren't what you hoped for, it can be tough to know what to do next.
Our friends at student mind can help you with free resources and guidance.
bit.ly/3zQOjkv
Our friends at student mind can help you with free resources and guidance.
bit.ly/3zQOjkv
August 22, 2025 at 7:25 AM
If your exam results weren't what you hoped for, it can be tough to know what to do next.
Our friends at student mind can help you with free resources and guidance.
bit.ly/3zQOjkv
Our friends at student mind can help you with free resources and guidance.
bit.ly/3zQOjkv
Help us support parents and children who are facing financial hardship and housing problems, which are getting worse in our area.
Please donate: app.thegoodexchange.com/project/2104...
Please donate: app.thegoodexchange.com/project/2104...
August 20, 2025 at 7:06 PM
Help us support parents and children who are facing financial hardship and housing problems, which are getting worse in our area.
Please donate: app.thegoodexchange.com/project/2104...
Please donate: app.thegoodexchange.com/project/2104...
If you can’t afford the food you need there are food banks that can help.
You’ll usually need to get a referral to a food bank before you can use it.
Our advice can help ⤵️
bit.ly/4dcdJxO
You’ll usually need to get a referral to a food bank before you can use it.
Our advice can help ⤵️
bit.ly/4dcdJxO
August 13, 2025 at 12:57 PM
If you can’t afford the food you need there are food banks that can help.
You’ll usually need to get a referral to a food bank before you can use it.
Our advice can help ⤵️
bit.ly/4dcdJxO
You’ll usually need to get a referral to a food bank before you can use it.
Our advice can help ⤵️
bit.ly/4dcdJxO
☀️ Travelling in Europe this summer?
Make sure you got everything covered, from your passport validity to travel insurance.
Here’s what you need to know ⤵️
bit.ly/457SkSY
Make sure you got everything covered, from your passport validity to travel insurance.
Here’s what you need to know ⤵️
bit.ly/457SkSY
August 6, 2025 at 1:42 PM
☀️ Travelling in Europe this summer?
Make sure you got everything covered, from your passport validity to travel insurance.
Here’s what you need to know ⤵️
bit.ly/457SkSY
Make sure you got everything covered, from your passport validity to travel insurance.
Here’s what you need to know ⤵️
bit.ly/457SkSY
Reposted by CitizensAdviceWestBerkshire
⚠️ If you bought a car, van or motorbike on finance after April 2007, you might be owed compensation.
If you think your lender paid a commission to your dealer, you should complain to your lender. Our advice can help ⤵️
www.citizensadvice.org.uk/debt-and-mon...
If you think your lender paid a commission to your dealer, you should complain to your lender. Our advice can help ⤵️
www.citizensadvice.org.uk/debt-and-mon...
August 6, 2025 at 8:08 AM
⚠️ If you bought a car, van or motorbike on finance after April 2007, you might be owed compensation.
If you think your lender paid a commission to your dealer, you should complain to your lender. Our advice can help ⤵️
www.citizensadvice.org.uk/debt-and-mon...
If you think your lender paid a commission to your dealer, you should complain to your lender. Our advice can help ⤵️
www.citizensadvice.org.uk/debt-and-mon...
❗ Too many people face insecure conditions at work or are denied the support they need by their employers.
We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
Economic activity and health inequalities: how labour market experiences sustain health inequalities
Report by Ed Pemberton and Emily Lynn on how labour market experiences sustain health inequalities
bit.ly
July 30, 2025 at 4:41 PM
❗ Too many people face insecure conditions at work or are denied the support they need by their employers.
We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
Reposted by CitizensAdviceWestBerkshire
Watch out for HMRC scams❗️
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax
⚠️ HMRC never asks for personal/financial info by text or email or pressures you to act fast. Stay alert!
Read below in the comment section for more info 👇
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax
⚠️ HMRC never asks for personal/financial info by text or email or pressures you to act fast. Stay alert!
Read below in the comment section for more info 👇
July 28, 2025 at 3:54 PM
Watch out for HMRC scams❗️
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax
⚠️ HMRC never asks for personal/financial info by text or email or pressures you to act fast. Stay alert!
Read below in the comment section for more info 👇
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax
⚠️ HMRC never asks for personal/financial info by text or email or pressures you to act fast. Stay alert!
Read below in the comment section for more info 👇
If you’re behind on your rent payments, you should:
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent
Here’s how you can deal with rent arrears ⤵️
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent
Here’s how you can deal with rent arrears ⤵️
Dealing with rent arrears
Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled to.
bit.ly
July 29, 2025 at 7:34 AM
If you’re behind on your rent payments, you should:
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent
Here’s how you can deal with rent arrears ⤵️
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent
Here’s how you can deal with rent arrears ⤵️
Understanding who's responsible for making your flat fire safe depends on:
➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord
Find out more about fire safety ⤵️
➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord
Find out more about fire safety ⤵️
Making sure your flat is fire safe
Find out how to make sure your home is fire safe, and who is responsible for fire safety.
bit.ly
July 28, 2025 at 12:30 PM
Understanding who's responsible for making your flat fire safe depends on:
➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord
Find out more about fire safety ⤵️
➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord
Find out more about fire safety ⤵️
It's important to know if you're an employee, a worker or self-employed.
Your employment status affects what rights you have at work.
We can help you understand ⤵️
Your employment status affects what rights you have at work.
We can help you understand ⤵️
Check your employment status
Find out what your employment status is so you can understand how it affects your rights.
bit.ly
July 27, 2025 at 12:43 PM
It's important to know if you're an employee, a worker or self-employed.
Your employment status affects what rights you have at work.
We can help you understand ⤵️
Your employment status affects what rights you have at work.
We can help you understand ⤵️
💭 If you’re thinking of resigning, make sure you find out how much notice you need to give.
This depends on your contract and how long you’ve been in your job.
Here’s what you need to know ⤵️
This depends on your contract and how long you’ve been in your job.
Here’s what you need to know ⤵️
Check your notice period when resigning
Find out how much notice you need to give when resigning and how to negotiate a reduced notice. You can also check what happens to your holiday entitlement.
bit.ly
July 25, 2025 at 2:42 PM
💭 If you’re thinking of resigning, make sure you find out how much notice you need to give.
This depends on your contract and how long you’ve been in your job.
Here’s what you need to know ⤵️
This depends on your contract and how long you’ve been in your job.
Here’s what you need to know ⤵️
Reposted by CitizensAdviceWestBerkshire
So many #scams around at the moment so do double check any text/whatsapp/email before replying or clicking on any link.
⚠️ We have had details of a scam text being sent around.
The text looks like it comes from the DWP and asks you to click on a link to apply for an 'Energy Support Grant'. There are similar messages referencing the 'Household Support Fund'.
These are not genuine. DO NOT click any links!
The text looks like it comes from the DWP and asks you to click on a link to apply for an 'Energy Support Grant'. There are similar messages referencing the 'Household Support Fund'.
These are not genuine. DO NOT click any links!
July 23, 2025 at 12:25 PM
So many #scams around at the moment so do double check any text/whatsapp/email before replying or clicking on any link.
📦 Not received your parcel?
It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.
There are some steps you can take ⤵️
It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.
There are some steps you can take ⤵️
If something you ordered hasn't arrived
Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller.
bit.ly
July 22, 2025 at 5:42 PM
📦 Not received your parcel?
It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.
There are some steps you can take ⤵️
It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.
There are some steps you can take ⤵️
Reposted by CitizensAdviceWestBerkshire
Heat network customers are being hit with high prices, unfair billing and aggressive debt collection practices banned across most of the energy industry.
As the official consumer champion for heat networks we interviewed 50 people on heat networks from across the country.
Here’s what we found… 🧵
As the official consumer champion for heat networks we interviewed 50 people on heat networks from across the country.
Here’s what we found… 🧵
July 7, 2025 at 8:35 AM
Heat network customers are being hit with high prices, unfair billing and aggressive debt collection practices banned across most of the energy industry.
As the official consumer champion for heat networks we interviewed 50 people on heat networks from across the country.
Here’s what we found… 🧵
As the official consumer champion for heat networks we interviewed 50 people on heat networks from across the country.
Here’s what we found… 🧵
Reposted by CitizensAdviceWestBerkshire
"It would always be better for people to be in a position where they have enough income to be able to pay for their essential costs."
Dame Clare Moriarty, Chief Executive of Citizens Advice, spoke to us about the impact of the rising cost of essentials on low-income households ⤵️
Dame Clare Moriarty, Chief Executive of Citizens Advice, spoke to us about the impact of the rising cost of essentials on low-income households ⤵️
July 16, 2025 at 12:06 PM
"It would always be better for people to be in a position where they have enough income to be able to pay for their essential costs."
Dame Clare Moriarty, Chief Executive of Citizens Advice, spoke to us about the impact of the rising cost of essentials on low-income households ⤵️
Dame Clare Moriarty, Chief Executive of Citizens Advice, spoke to us about the impact of the rising cost of essentials on low-income households ⤵️
You might be able to claim benefits if you can’t work because you’re sick or disabled.
It’s important to check what you might be entitled to.
Here’s what you need to know ⤵️
It’s important to check what you might be entitled to.
Here’s what you need to know ⤵️
Check what benefits to claim if you’re sick or disabled
Find out what benefits you should claim if you're sick or disabled. There are a few options and you should apply for the one that suits your circumstances best.
bit.ly
July 21, 2025 at 12:03 PM
You might be able to claim benefits if you can’t work because you’re sick or disabled.
It’s important to check what you might be entitled to.
Here’s what you need to know ⤵️
It’s important to check what you might be entitled to.
Here’s what you need to know ⤵️
We are seeking funding to help us support parents and children who are facing financial hardship and housing problems, which are getting worse in our area.
Please follow the link app.thegoodexchange.com/project/2104... to donate.
Please follow the link app.thegoodexchange.com/project/2104... to donate.
The Good Exchange
The Good Exchange is a not-for-profit, on-line matching platform that has been designed to address one of today’s biggest charitable fundraising challenges – how to best match those organisations and…
app.thegoodexchange.com
July 18, 2025 at 3:14 PM
We are seeking funding to help us support parents and children who are facing financial hardship and housing problems, which are getting worse in our area.
Please follow the link app.thegoodexchange.com/project/2104... to donate.
Please follow the link app.thegoodexchange.com/project/2104... to donate.
Did your supplier move you to a prepayment meter between 1 January 2022 and 31 January 2023?
You might be able to get compensation if they moved you without your permission.
Check our online advice for more, link in bio.
bit.ly/4nFDawG
You might be able to get compensation if they moved you without your permission.
Check our online advice for more, link in bio.
bit.ly/4nFDawG
July 17, 2025 at 11:50 AM
Did your supplier move you to a prepayment meter between 1 January 2022 and 31 January 2023?
You might be able to get compensation if they moved you without your permission.
Check our online advice for more, link in bio.
bit.ly/4nFDawG
You might be able to get compensation if they moved you without your permission.
Check our online advice for more, link in bio.
bit.ly/4nFDawG
Reposted by CitizensAdviceWestBerkshire
Worried about being able to afford essentials like food and bills?
Find out more about the support available ⤵️
www.citizensadvice.org.uk/debt-and-mon...
Find out more about the support available ⤵️
www.citizensadvice.org.uk/debt-and-mon...
July 11, 2025 at 1:56 PM
Worried about being able to afford essentials like food and bills?
Find out more about the support available ⤵️
www.citizensadvice.org.uk/debt-and-mon...
Find out more about the support available ⤵️
www.citizensadvice.org.uk/debt-and-mon...