Caroline Marrows
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cmarrows.bsky.social
Caroline Marrows
@cmarrows.bsky.social
Head of News for charity Citizens Advice (England and Wales). Ex brand comms for The Economist. Can't unsee a typo.
Reposted by Caroline Marrows
Our latest data shows that people’s problems are becoming more urgent and more complex.

And the systems designed to support them are harder to navigate than ever.

Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights
September 17, 2025 at 9:14 PM
Reposted by Caroline Marrows
New paper from Citizens Advice on how to deliver tangible growth - which puts money in people’s pockets - in consumer markets.

TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.
How to deliver tangible growth in consumer markets
UK households need tangible economic growth which puts money in their pocket. Consumer confidence is critical - cutting consumer protection is not the answer
www.citizensadvice.org.uk
July 14, 2025 at 8:14 AM
Reposted by Caroline Marrows
2) In the UK, depending on whether you live, there is an 18 year difference in how long you can expect to live a healthy life. We explore these health inequalities through our data and the experiences of the people we help.
July 10, 2025 at 10:01 AM
Reposted by Caroline Marrows
If the UCPIP Bill becomes law it will cut PIP for over 400k disabled people & UC for over 700k people who are disabled or have a long-term health condition by 2030. Government’s own impact assessment says the cuts will plunge 150k people into poverty by the end of this Parliament
July 1, 2025 at 7:27 AM
Reposted by Caroline Marrows
How will the proposed disability benefit cuts impact disabled people? Today we’re sharing the story of one of the people we’ve helped: Anita*.

The cuts could mean she loses over £8k per year (43% of her income)❗

New blog out now: medium.com/p/1ab8959922a1
Anita’s story
How cuts to disability benefits could impact millions
medium.com
June 26, 2025 at 9:25 AM