Social Security Works
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Social Security Works
@socialsecurityworks.org
We're fighting to address the retirement income crisis by protecting and expanding our Social Security system.
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En Español: @segurosocial.bsky.social
This scheme will not solve the problems created by an understaffed agency– it will only make them worse.

There’s a much better solution: Reverse last year’s cuts and fully staff our Social Security field offices.
January 9, 2026 at 9:51 PM
A nationwide system might have superficial appeal and sound efficient to someone like Commissioner Bisignano, who had to look up what Social Security is. The reality is that field offices have been the backbone of our successful Social Security system for almost a century.
January 9, 2026 at 9:51 PM
If people have difficulties resolving Social Security issues, they may contact their member of Congress for help. Constituent services staffers are trained to deal with the local SSA office, but they would have a harder time resolving cases that are being handled across the country.
January 9, 2026 at 9:51 PM
The law requires original documents for certain claims, not just uploaded copies. To change this would require an act of Congress.

The documents are not ones that people can easily mail and be without for even a day. How will that work if staffers are handling cases across the country?
January 9, 2026 at 9:51 PM
Social Security interacts with state laws and laws about common law marriage (which impacts spousal benefits) & workers compensation can differ in every state.

SSA staffers can’t become experts for all 50 states. Is the plan to replace trained civil servants with decades of experience with AI?
January 9, 2026 at 9:51 PM
Essentially, it would mean that someone who needs help with their Social Security could get directed to a SSA staffer across the country, instead of at their local field office.

This plan is massively inefficient and will create numerous problems.
January 9, 2026 at 9:51 PM
Scrambling to address this self-inflicted wound, Trump announced plans to cut field offices in half and a rushed plan to deal with workload that is designed to FAIL.

If implemented, it will be catastrophic for Social Security beneficiaries.
January 9, 2026 at 9:51 PM
Before Trump’s second term, the number of Social Security beneficiaries was at an all-time high, while staffing at the SSA was at a 50-year low.

So how did Trump respond? He forced out thousands of the Social Security Administration’s most experienced employees.
January 9, 2026 at 9:51 PM