"Troubleshooters"
How fixing the many small frustrations - that make up most of our interactions with the state - can give people faith in goverment's ability to make things work.
And help create a different Whitehall culture.
(£/free trial)
open.substack.com/pub/samf/p/t...
Cool, now do public transport.
Cool, now do public transport.
So is it possible to buy only stuff that lasts? And how? www.ft.com/content/aff9...
So this is me, bemused, considering the decline of society and fearing for all public-facing workers.
So this is me, bemused, considering the decline of society and fearing for all public-facing workers.
I am confident it is an unhappy plant needing either more or less potassium.
I am confident it is an unhappy plant needing either more or less potassium.