Phil McDuff
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mcduff.bsky.social
Phil McDuff
@mcduff.bsky.social
7.7K followers 970 following 8.8K posts
Legitimate businessman

https://ko-fi.com/philmcduff

https://open.substack.com/pub/philmcduff

@philmcduff on the dying bird site

@mcduff.75 on Signal
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Reposted by Phil McDuff
edzitron.com
One of the core rules of doing what I do is that if something confirms my bias in check it harder. His single citation for these claims is a dodgy website which looks like it’s using AI generated copy

maarthandam.com/2025/12/25/s...
Technology Salesforce regrets firing 4000 experienced staff and replacing them with AI GUIDING PATIENTS WITHR SKILL AND COMPASSION. Build an amazing career in nursing with us. See Available Roles / Newtork Presbyterr 1 The Ne 1ina NURSE 甄 J NewYork. 7 Presbyteria. Salesforce regrets firing 4000... Months later, the tone inside the company has shifted. Executives Acknowledge Overconfidence in AI In recent internal discussions and public remarks, senior leaders at Salesforce acknowledged that the company was "too confident" in the ability of AI systems to fully replace human judgment, particularly in complex customer service scenarios. According to executives familiar with the transition, automated systems struggled with nuanced issues, escalations, and long-tail customer problems. The result was declining service quality, higher complaint volumes, and internal firefighting to stabilize operations that had once been handled by experienced staff. You cannot put a bot where a human is supposed to be "We assumed the technology was further along than it actually was," one executive said privately, reflecting a growing recognition that AI performance in controlled demonstrations did not translate cleanly into real-world customer environments.
January 17, 2026 at 4:25 PM
mcduff.bsky.social
This is the exact same strategy you've been deploying for the last 40 years.
January 17, 2026 at 3:59 PM
Reposted by Phil McDuff
katz.theracket.news
People will do literally anything to avoid saying the American left was right
January 17, 2026 at 2:24 PM