Lightnews — Scholar-powered news

Caroline Jarrett @cjforms.bsky.social · 48m

Still very good - congratulations

1

Reposted by Caroline Jarrett

Julia Allum @juliaallum.bsky.social · 3h

Something seasonal to celebrate the beautiful colours around at the moment 🍂

4 14

Caroline Jarrett @cjforms.bsky.social · 10h

Thanks - my friend who loves wild swimming laughed and laughed

5

Caroline Jarrett @cjforms.bsky.social · 10h

Visit Lugano but stay in Como due to Swiss prices

1

Caroline Jarrett @cjforms.bsky.social · 12h

Definitely

Caroline Jarrett @cjforms.bsky.social · 1d

In today’s episode of #FixTheForms, an example of how long it can take to roll out a fix in a complex organisation.

The NHS improved the “Friends and Family” in 2020, but @blangry.bsky.social just got asked the previous bad version. 5 years later.

Links in my reply to Alex.

Alex @blangry.bsky.social · 1d

Net promoter score has no place as a research methodology in health services.

1 1

Caroline Jarrett @cjforms.bsky.social · 1d

Not only are you correct, but the NHS changed the Friends and Family test in 2020 to remove the NPS element.

Current question is “Overall, how was your experience of our service?”

Patient explanation: www.nhs.uk/using-the-nh...

Instructions for health providers: www.england.nhs.uk/fft/?nhsa.sc=1

Friends and Family Test (FFT)

Find out about the Friends and Family Test (FFT), which asks patients to rate their experience of NHS services and leave comments. This feedback helps service providers make improvements.

www.nhs.uk

Caroline Jarrett @cjforms.bsky.social · 2d

Do you write and run training courses, but are never sure about how much time to give to each activity?

Try "How to allocate time effectively in a training course" by me and @claragt.bsky.social

Top tip: Don't talk too much!

www.effortmark.co.uk/how-to-alloc...

How to allocate time effectively in a training course - Effortmark

Caroline and colleague Clara Greo share their tips, advice and case studies on how to allocate time when you're putting together training

www.effortmark.co.uk

1 8

Reposted by Caroline Jarrett

Keith W. Dickinson @keithwdickinson.bsky.social · 3d

Today is a day when arts degrees are worthless, but the product of those degrees is so valuable it would kill an entire industry if they were made to pay for it.

The Verge @theverge.com · May 26

Nick Clegg says asking artists for use permission would ‘kill’ the AI industry

Paul McCartne, Elton John and others signed an open letter.

buff.ly

420 9.7K 26K

Reposted by Caroline Jarrett

Fraser Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @fras.xyz · 3d

theoatmeal.com/comics/ai_art

A cartoonist's review of AI art - The Oatmeal

This is a comic about AI art.

theoatmeal.com

2 2

Reposted by Caroline Jarrett

Rory @roryreckons.bsky.social · 3d

Wish more doctors would upskill on ADHD so that many people (like myself) didn't have to spend years on anti-depressants or anti-anxiety meds that didn't actually improve things that much, and instead delayed the correct treatment of the issue.

A decade of my life on bad meds was wasted time.

2 11 50

Caroline Jarrett @cjforms.bsky.social · 4d

I share your sadness - same for me

2

Caroline Jarrett @cjforms.bsky.social · 4d

Thanks @rosenfeldmedia.com for your support and the opportunity to be part of the family as an author and reader over the last 20 years.

Celebrate with us today only, 7 October 2025, with a lovely discount code BIRTHDAY20 - 20% off my book and all the other books too. Act quickly!

Rosenfeld Media @rosenfeldmedia.com · 4d

Rosenfeld's turning 20! 🎂

We want to say a HUGE thank you to everyone who supported us over the years with a special gift:
20% OFF EVERYTHING.

Books. Conferences. Workshops. Gold Membership.

Get everything at 20% off for ONE DAY ONLY with the code BIRTHDAY20!

4

Caroline Jarrett @cjforms.bsky.social · 5d

My mother could not answer the phone and was bedridden. A “favourite”* interaction: persistent texts from a no-reply NHS number with no other contact asking for her weight. Which I could not get because she was bedridden.

*not favourite

1

Caroline Jarrett @cjforms.bsky.social · 5d

At one point when trying to look after my late mother, I had 21 different phone numbers to deal with, primarily across various bits of NHS with a sprinkling of social services. All of them expected me to know their precise responsibilities by telepathy and none talked to each other

#CarerLife

1 1

Caroline Jarrett @cjforms.bsky.social · 5d

Many people who rely on screen readers crank them up really fast, way beyond 2x.

Personally I like watching a variety of YouTube videos and nearly always at 2x, but I mostly listen to audiobooks and podcasts at standard speed. Depends on topic and purpose maybe?

Reposted by Caroline Jarrett

MAREcus 👻/ 🏳️‍🌈🇧🇧 @marcusjdl.bsky.social · 6d

Unfortunately the billionaire funded online radicalisation of white people in the UK is growing and instead of getting to the root cause that endangers us all we’re being told they have legitimate concerns and government trying to give them what they want with every policy announcement

1 26 100

Caroline Jarrett @cjforms.bsky.social · 6d

With yours, I’ve had 4 positive reviews this week

1

Caroline Jarrett @cjforms.bsky.social · 7d

Correction: I’m wrong about objection 3 - the new version does have a section on testing. Sorry.

Caroline Jarrett @cjforms.bsky.social · 7d

Correction: I missed that the new digital dot gov #PlainLanguage guides copied the section on testing from the now-deceased plainlanguage.gov

My other two objections are still in force:
- no definition of plain language
- plain language is across all channels not only digital

Caroline Jarrett @cjforms.bsky.social · 8d

Here are three specific problems with the new digital version of plainlanguage.gov:

1. The old version had the best, user-centred, definition of plain language

web.archive.org/web/20250927...

The new one doesn’t have a definition

2. The old version was technology-neutral. The new version …

1

Caroline Jarrett @cjforms.bsky.social · 7d

Yes indeed. I was impressed. The only snag I encountered was that I got nagged by repeated no-reply texts from GP as there was no way to tell them myself I’d booked at the pharmacy and I assume the web site doesn’t tell them either.

1

Caroline Jarrett @cjforms.bsky.social · 7d

Correction: he’s still to young to qualify on age, it’s on kidney transplant

Caroline Jarrett @cjforms.bsky.social · 7d

Booked on NHS website on the day bookings opened, at a pharmacy

Husband got his today booked via GP but appointment was at a different surgery

We both opted to get Covid and flu done at the same time

I’m eligible as blood cancer survivor, him age + kidney transplant

2

Caroline Jarrett @cjforms.bsky.social · 7d

Thought of you when I got my vax on day 1. Much appreciated.

1 1

Caroline Jarrett @cjforms.bsky.social · 7d

In today’s episode of #FixTheForms, post from NHS digital prevention services about one thing per page.

Here, “one thing” is “show me enough possible appointments”. Previous version had enough = 5. Team found enough = 10 works better

design-history.prevention-services.nhs.uk/book-a-vacci...

Making date selection more flexible

design-history.prevention-services.nhs.uk

6