Caroline Jarrett
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cjforms.bsky.social
Caroline Jarrett
@cjforms.bsky.social
Forms and survey specialist.

Always keen to try to answer your questions about making better forms (and if you must, maybe even those about surveys).

Effortmark.co.uk
Survey panel membership is the gift that keeps on giving.

One of my favourites from today: when I phone an organisation, do I want to talk to a person, to a chat bot / intelligent robot, or do I have no preference?

Let's see how YOU answer this one. Replies please :)
January 14, 2026 at 3:10 PM
Another update on today's episode of #FixTheForms

It's hard to show how baffling the Companies House experience was without dozens of screenshots, but here's a specific example of lack of user-centred design.
My company number has seven digits.

Pro tip: try adding those leading zero for me OR ...
January 9, 2026 at 4:48 PM