martinjordan.com
@drvrheinland.bsky.social is looking for a UI / #UXdesigner in Speyer. The role is permanent and open until 15 December 2025.
Still open: another UX/UI role at @sprind-de.bsky.social and a #serviceDesign role at @digitalservice.bund.de
➡️ verwaltungsgestaltung.de#positionen
@drvrheinland.bsky.social is looking for a UI / #UXdesigner in Speyer. The role is permanent and open until 15 December 2025.
Still open: another UX/UI role at @sprind-de.bsky.social and a #serviceDesign role at @digitalservice.bund.de
➡️ verwaltungsgestaltung.de#positionen
💫
In our monthly, cross-government #userResearch exchange, we had 17 colleagues from 10 organisations today – from all levels of government and all across the country.
💫
In our monthly, cross-government #userResearch exchange, we had 17 colleagues from 10 organisations today – from all levels of government and all across the country.
People keep posting and sending me pictures of the new poster in action.
More posters are out in the post shortly …
People keep posting and sending me pictures of the new poster in action.
More posters are out in the post shortly …
💥
This is a lot at the moment.
Currently, we are screening and interviewing for
• Content designers
• Service designers
• User researchers
• UX/user interface designers
Our dilemma is that we were so squeezed that we could not even open all roles. Instead, we worked from our talent pool.
💥
This is a lot at the moment.
Currently, we are screening and interviewing for
• Content designers
• Service designers
• User researchers
• UX/user interface designers
Our dilemma is that we were so squeezed that we could not even open all roles. Instead, we worked from our talent pool.
In our @nextnetz.bsky.social gathering, we’ll discuss the digital umbrella brand.
We’ll hear from the Federal Press Office & the Senate Chancelleries from Hamburg & Schleswig-Holstein.
Tell your public service folks!
We’ll discuss the digital cross-gov’t umbrella brand in all its detail – on Friday, 28 November, at 1 pm, as part of our @nextnetz.bsky.social community.
The digital umbrella brand has been in its public pilot phase for 11 months now.
⬇️
next-netz.de/veranstaltun...
In our @nextnetz.bsky.social gathering, we’ll discuss the digital umbrella brand.
We’ll hear from the Federal Press Office & the Senate Chancelleries from Hamburg & Schleswig-Holstein.
Tell your public service folks!
2 common components need to be developed along the #ServiceStandard & its #DinSpec66336, the German IT Planning Council decided.
The National Feedback Component (NKF) and Central Statistical Component (ZSK) are vital for meeting point 12 of the Service Standard.
👇🏻
2 common components need to be developed along the #ServiceStandard & its #DinSpec66336, the German IT Planning Council decided.
The National Feedback Component (NKF) and Central Statistical Component (ZSK) are vital for meeting point 12 of the Service Standard.
👇🏻
I just shared it with a colleague when discussing what design is and what not.
So much of my work includes activities listed like:
A conversation
An email
Costing up delivery
Getting money
I just shared it with a colleague when discussing what design is and what not.
So much of my work includes activities listed like:
A conversation
An email
Costing up delivery
Getting money
On Friday, 28th, we’ll discuss #servicePatterns in our 37th International #GovDesign community call.
We’ll hear from @jaskang.bsky.social from @tpximpact.com, Martin Ford-Downes & @nikolagoger.bsky.social from the UK Ministry of Justice.
The call starts at 9 am GMT—10 am CET—11 am EET
On Friday, 28th, we’ll discuss #servicePatterns in our 37th International #GovDesign community call.
We’ll hear from @jaskang.bsky.social from @tpximpact.com, Martin Ford-Downes & @nikolagoger.bsky.social from the UK Ministry of Justice.
The call starts at 9 am GMT—10 am CET—11 am EET
On Friday, 28th, we’ll discuss #servicePatterns in our 37th International #GovDesign community call.
We’ll hear from @jaskang.bsky.social from @tpximpact.com, Martin Ford-Downes & @nikolagoger.bsky.social from the UK Ministry of Justice.
The call starts at 9 am GMT—10 am CET—11 am EET
On Friday, 28th, we’ll discuss #servicePatterns in our 37th International #GovDesign community call.
We’ll hear from @jaskang.bsky.social from @tpximpact.com, Martin Ford-Downes & @nikolagoger.bsky.social from the UK Ministry of Justice.
The call starts at 9 am GMT—10 am CET—11 am EET
It’s been quite an unpredictable ride.
But a successful one.
It’s been quite an unpredictable ride.
But a successful one.
It’s still a little bumpy, but it generally works.
3 years ago—while building a new identity app for @bmi.bund.de—we redesigned the letter that gets sent 8 million times per year, because…
1/X
It’s still a little bumpy, but it generally works.
3 years ago—while building a new identity app for @bmi.bund.de—we redesigned the letter that gets sent 8 million times per year, because…
1/X
48% of people say that their trust in the state would increase if digital services were easy and quick to use.
Which they mostly aren’t in Germany.
Source:
@initiatived21.de’s eGOV monitor 2024
48% of people say that their trust in the state would increase if digital services were easy and quick to use.
Which they mostly aren’t in Germany.
Source:
@initiatived21.de’s eGOV monitor 2024
Here’s an experimental RSS feed for the German #GovDesign roles I am posting here and on my little, manually maintained job board*:
🛜 fetchrss.com/feed/aSDtgrm...
* currently listing positions at @digitalservice.bund.de, @sprind-de.bsky.social and elsewhere
Here’s an experimental RSS feed for the German #GovDesign roles I am posting here and on my little, manually maintained job board*:
🛜 fetchrss.com/feed/aSDtgrm...
* currently listing positions at @digitalservice.bund.de, @sprind-de.bsky.social and elsewhere
Introducing the #ServiceStandard to service owners and designers in the city-state of Hamburg in detail, I travelled there.
I also opened #serviceDesign roles and had chats with colleagues at the European Commission & the OECD.
Introducing the #ServiceStandard to service owners and designers in the city-state of Hamburg in detail, I travelled there.
I also opened #serviceDesign roles and had chats with colleagues at the European Commission & the OECD.
We have a DIN SPEC, and we have an online access standards regulation (abbreviated OZSV).
To better communicate how the 3 parts relate, we created a graphic. I tested it in Hamburg this week.
It’s on Flickr for download now ⬇️
We have a DIN SPEC, and we have an online access standards regulation (abbreviated OZSV).
To better communicate how the 3 parts relate, we created a graphic. I tested it in Hamburg this week.
It’s on Flickr for download now ⬇️
At @digitalservice.bund.de, we are now looking for #serviceDesigners to help us create better government services and policies.
One role in policy space, the other in service transformation space. The work in both areas spans the entire federal government and, in parts, beyond
1/X
At @digitalservice.bund.de, we are now looking for #serviceDesigners to help us create better government services and policies.
One role in policy space, the other in service transformation space. The work in both areas spans the entire federal government and, in parts, beyond
1/X
You can’t do any service transformation work without working with operations colleagues.
Issuing laws and publishing policy papers is pointless if you don’t talk about and workshop these documents with the people who are supposed to follow them.
These are the best moments, too.
After visiting the State of Brandenburg and 2 of its services recently, we checked in for 3 hours with members of various service teams in Hamburg.
We looked at ID card renewal, social services, and notifying of a change of address.
You can’t do any service transformation work without working with operations colleagues.
Issuing laws and publishing policy papers is pointless if you don’t talk about and workshop these documents with the people who are supposed to follow them.
These are the best moments, too.
We’ll discuss the digital cross-gov’t umbrella brand in all its detail – on Friday, 28 November, at 1 pm, as part of our @nextnetz.bsky.social community.
The digital umbrella brand has been in its public pilot phase for 11 months now.
⬇️
next-netz.de/veranstaltun...
We’ll discuss the digital cross-gov’t umbrella brand in all its detail – on Friday, 28 November, at 1 pm, as part of our @nextnetz.bsky.social community.
The digital umbrella brand has been in its public pilot phase for 11 months now.
⬇️
next-netz.de/veranstaltun...
Today, I return to pick things up where I left off.
Back then, there was no Service Standard at all in Germany. Not for another 2 years.
We created a first version in Hamburg.
It’s so close to what we have now.
👀
Today, I return to pick things up where I left off.
Back then, there was no Service Standard at all in Germany. Not for another 2 years.
We created a first version in Hamburg.
It’s so close to what we have now.
👀
How the German #ServiceStandard vastly helps improve public services, what role the unified cross-government identity and design system plays, and how to get started with small steps—@simonecarrier.bsky.social, Katrin Dribbisch and I gave a joint keynote last Friday at our annual event:
How the German #ServiceStandard vastly helps improve public services, what role the unified cross-government identity and design system plays, and how to get started with small steps—@simonecarrier.bsky.social, Katrin Dribbisch and I gave a joint keynote last Friday at our annual event:
Now, I’ve product managers asking me for ‘Figma Make’ access. And then for a designer, 1 week later, to thoroughly think things through.
Now, I’ve product managers asking me for ‘Figma Make’ access. And then for a designer, 1 week later, to thoroughly think things through.
I went to the city of Wiesbaden to co-run the annual #PublicService Lab Day.
I gave a talk about the #ServiceStandard to local and state government colleagues & conducted 2 workshops on the cross-gov’t identity & design system.
I went to the city of Wiesbaden to co-run the annual #PublicService Lab Day.
I gave a talk about the #ServiceStandard to local and state government colleagues & conducted 2 workshops on the cross-gov’t identity & design system.
We’ll discuss #ServicePatterns.
Join us—if you are awake at the time—from 9 am GMT, 10 am CET, 11 am EET, 5 pm SGT.
If you’re a public servant but not a part of the community yet, join us international.gov-design.com
We’ll discuss #ServicePatterns.
Join us—if you are awake at the time—from 9 am GMT, 10 am CET, 11 am EET, 5 pm SGT.
If you’re a public servant but not a part of the community yet, join us international.gov-design.com