• Do not interrupt them to share your own feelings and experiences
• Do not compare their experience of trauma with anyone else's
• Do not minimise their experience, e.g. "It could have been worse"
• Do not offer religious solace by saying things like "God has reasons"
• Do not interrupt them to share your own feelings and experiences
• Do not compare their experience of trauma with anyone else's
• Do not minimise their experience, e.g. "It could have been worse"
• Do not offer religious solace by saying things like "God has reasons"