Tracey Wilson
@trackiew.bsky.social
Delivering digital services in government. Bridging user needs, policy, and tech with a focus on collaboration, agile, and public value. Cursed with the “how hard can it be” gene—always juggling personal projects on shiny new things! 😁
Watching Yvette Cooper (UK Foreign Sec) taking questions in parliament on US actions in Venezuela.
Same question from almost all MPs. Same deflection.
Venezuela’s regime: terrible.
Legality or otherwise of US actions: mysteriously absent.
Same question from almost all MPs. Same deflection.
Venezuela’s regime: terrible.
Legality or otherwise of US actions: mysteriously absent.
a lion from the wizard of oz is talking to a woman and saying `` i haven 't any courage '' .
ALT: a lion from the wizard of oz is talking to a woman and saying `` i haven 't any courage '' .
media.tenor.com
January 5, 2026 at 7:46 PM
Watching Yvette Cooper (UK Foreign Sec) taking questions in parliament on US actions in Venezuela.
Same question from almost all MPs. Same deflection.
Venezuela’s regime: terrible.
Legality or otherwise of US actions: mysteriously absent.
Same question from almost all MPs. Same deflection.
Venezuela’s regime: terrible.
Legality or otherwise of US actions: mysteriously absent.
Reposted by Tracey Wilson
First working day back for many. It can be easy to get swamped, especially if you’re compensating for gaps.
Wrote this to cover something I’ve seen in many places: effort masquerading as capacity, leading to burnout, how it affects some more than others, and how to not let it become normalised.
Wrote this to cover something I’ve seen in many places: effort masquerading as capacity, leading to burnout, how it affects some more than others, and how to not let it become normalised.
Effort Is Not Capacity
Why interest-driven nervous systems burn out in systems that confuse effort for capacity
himalmandalia.medium.com
January 5, 2026 at 11:41 AM
First working day back for many. It can be easy to get swamped, especially if you’re compensating for gaps.
Wrote this to cover something I’ve seen in many places: effort masquerading as capacity, leading to burnout, how it affects some more than others, and how to not let it become normalised.
Wrote this to cover something I’ve seen in many places: effort masquerading as capacity, leading to burnout, how it affects some more than others, and how to not let it become normalised.
They say meaningful change takes time. This is deeply inconvenient for someone like me with zero patience.
I started yesterday.
I’m still the same person.
I’ve put in a solid hour of learning — why am I not an expert yet?
Apparently “a process” is involved.
Rude 🙂
I started yesterday.
I’m still the same person.
I’ve put in a solid hour of learning — why am I not an expert yet?
Apparently “a process” is involved.
Rude 🙂
a man in a chef 's uniform is sitting in front of a bar and saying `` trust the process '' .
Alt: Gordon Ramsey in his chefs uniform is sitting in front of a bar and saying “trust the process”,
media.tenor.com
January 4, 2026 at 3:56 PM
They say meaningful change takes time. This is deeply inconvenient for someone like me with zero patience.
I started yesterday.
I’m still the same person.
I’ve put in a solid hour of learning — why am I not an expert yet?
Apparently “a process” is involved.
Rude 🙂
I started yesterday.
I’m still the same person.
I’ve put in a solid hour of learning — why am I not an expert yet?
Apparently “a process” is involved.
Rude 🙂
2026: Day 3
a sn sportsnet dumpster is on fire
Alt: A large blue dumpster on fire floating along in flood water.
media.tenor.com
January 3, 2026 at 10:08 PM
2026: Day 3
Everyone asks why people aren’t more outraged.
They are. Just not about the same thing, at the same time, in the same place.
Constant outrage dulls the edge. Shock becomes noise. Anger becomes fatigue.
Collective action collapses under the weight.
That’s not an accident.
They are. Just not about the same thing, at the same time, in the same place.
Constant outrage dulls the edge. Shock becomes noise. Anger becomes fatigue.
Collective action collapses under the weight.
That’s not an accident.
December 23, 2025 at 7:32 AM
Everyone asks why people aren’t more outraged.
They are. Just not about the same thing, at the same time, in the same place.
Constant outrage dulls the edge. Shock becomes noise. Anger becomes fatigue.
Collective action collapses under the weight.
That’s not an accident.
They are. Just not about the same thing, at the same time, in the same place.
Constant outrage dulls the edge. Shock becomes noise. Anger becomes fatigue.
Collective action collapses under the weight.
That’s not an accident.
Reposted by Tracey Wilson
I'm sharing this here, as I have on Facebook and Instagram, but there's no account on here to share from, and I just think this is wonderful.
A really good balance of design and implementation, and appears to achieve everything it set out to do, and it *SO* appeals to my inner 'work nerd'.
A really good balance of design and implementation, and appears to achieve everything it set out to do, and it *SO* appeals to my inner 'work nerd'.
December 18, 2025 at 9:24 AM
I'm sharing this here, as I have on Facebook and Instagram, but there's no account on here to share from, and I just think this is wonderful.
A really good balance of design and implementation, and appears to achieve everything it set out to do, and it *SO* appeals to my inner 'work nerd'.
A really good balance of design and implementation, and appears to achieve everything it set out to do, and it *SO* appeals to my inner 'work nerd'.
Reposted by Tracey Wilson
GDS Local goes live - new team to support local government transformation gds.blog.gov.uk/2025/11/24/g...
GDS Local goes live
GDS Local is a new unit within the Government Digital Service (GDS) that brings central and local government together to improve how digital public services are designed and delivered. Working alongsi...
gds.blog.gov.uk
November 24, 2025 at 11:54 AM
GDS Local goes live - new team to support local government transformation gds.blog.gov.uk/2025/11/24/g...
Reposted by Tracey Wilson
Reminder of UK's (specifically GB's) choice to be poorer, more isolated & most like Russia in Europe,
behind its (still descending) Gammon Curtain ..
Schematic courtesy of John Constable
behind its (still descending) Gammon Curtain ..
Schematic courtesy of John Constable
November 15, 2025 at 11:00 PM
Reminder of UK's (specifically GB's) choice to be poorer, more isolated & most like Russia in Europe,
behind its (still descending) Gammon Curtain ..
Schematic courtesy of John Constable
behind its (still descending) Gammon Curtain ..
Schematic courtesy of John Constable
Reposted by Tracey Wilson
The BBC’s core problem is that, like the NHS, it models the benefits and virtues of a not-for-profit public service in a world of rapacious corporate greed and unstinting right-wing hostility to the idea of the public good www.nytimes.com/2025/11/10/w...
Why the BBC Is Facing Its Gravest Crisis in Decades
www.nytimes.com
November 10, 2025 at 11:25 PM
The BBC’s core problem is that, like the NHS, it models the benefits and virtues of a not-for-profit public service in a world of rapacious corporate greed and unstinting right-wing hostility to the idea of the public good www.nytimes.com/2025/11/10/w...
Reposted by Tracey Wilson
Internal GDS email saying digital ID is more than One Login and the Gov.uk Wallet. This plus shift to Cabinet Office are both potential early indicators of external suppliers - perhaps a positive sign for UK DVS providers of a mixed market, or an indicator that a delivery partner will be appointed
October 25, 2025 at 7:15 AM
Internal GDS email saying digital ID is more than One Login and the Gov.uk Wallet. This plus shift to Cabinet Office are both potential early indicators of external suppliers - perhaps a positive sign for UK DVS providers of a mixed market, or an indicator that a delivery partner will be appointed
I had a really bad cold last week. Still have a cough (which is getting better) but I can’t shake the tiredness.
Wasn’t the dreaded Covid - at least according to the tests. If anyone needs me. Don’t. I’ll be over here in corner drifting in and out of consciousness 🥱😴
Wasn’t the dreaded Covid - at least according to the tests. If anyone needs me. Don’t. I’ll be over here in corner drifting in and out of consciousness 🥱😴
a cartoon character with a blue nose is laying down
Alt: Stimpy a cartoon character with a blue nose is laying down looking very tired. Maybe sick.
media.tenor.com
October 9, 2025 at 4:51 PM
I had a really bad cold last week. Still have a cough (which is getting better) but I can’t shake the tiredness.
Wasn’t the dreaded Covid - at least according to the tests. If anyone needs me. Don’t. I’ll be over here in corner drifting in and out of consciousness 🥱😴
Wasn’t the dreaded Covid - at least according to the tests. If anyone needs me. Don’t. I’ll be over here in corner drifting in and out of consciousness 🥱😴
The UK “national ID card” debate rolls back around again. A new/old idea.
But for everyone’s sake… if it happens maybe don’t call it the #BritCard 👀
apple.news/Af2BhztikQ3u...
But for everyone’s sake… if it happens maybe don’t call it the #BritCard 👀
apple.news/Af2BhztikQ3u...
'BritCard' digital ID will be made law for all adults in bid to tackle small boats — The i Paper
No 10 believes a mandatory ID card system will help stop illegal immigrants working
apple.news
September 25, 2025 at 5:24 PM
The UK “national ID card” debate rolls back around again. A new/old idea.
But for everyone’s sake… if it happens maybe don’t call it the #BritCard 👀
apple.news/Af2BhztikQ3u...
But for everyone’s sake… if it happens maybe don’t call it the #BritCard 👀
apple.news/Af2BhztikQ3u...
Reposted by Tracey Wilson
A new Explainer out from @aoifemod.bsky.social and me detailing the UK's ECHR commitments under the 1998 Agreement in response to recent speculation. It is short, because there is very little to say - the UK's obligations are evident on the B/GFA's plain text:
caj.org.uk/wp-content/u...
caj.org.uk/wp-content/u...
September 16, 2025 at 10:51 AM
A new Explainer out from @aoifemod.bsky.social and me detailing the UK's ECHR commitments under the 1998 Agreement in response to recent speculation. It is short, because there is very little to say - the UK's obligations are evident on the B/GFA's plain text:
caj.org.uk/wp-content/u...
caj.org.uk/wp-content/u...
Reposted by Tracey Wilson
How chatbots are changing the internet on.ft.com/48bVQ1F
How chatbots are changing the internet
As artificial and human intelligence becomes harder to tell apart, do we need new rules of engagement?
on.ft.com
September 13, 2025 at 6:43 AM
How chatbots are changing the internet on.ft.com/48bVQ1F
Reposted by Tracey Wilson
🇪🇺🤝🇲🇩 The EU is stepping up support for Moldova, with new financial aid, investment opportunities, and cultural cooperation. ⬇️
September 4, 2025 at 4:40 PM
🇪🇺🤝🇲🇩 The EU is stepping up support for Moldova, with new financial aid, investment opportunities, and cultural cooperation. ⬇️
Reposted by Tracey Wilson
A question on #Sanctions tabled by Ben Obese-Jecty on 29-08-2025 has been answered by Mr Douglas Alexander. https://questions-statements.parliament.uk/written-questions/detail/2025-08-29/72564
September 3, 2025 at 7:31 PM
A question on #Sanctions tabled by Ben Obese-Jecty on 29-08-2025 has been answered by Mr Douglas Alexander. https://questions-statements.parliament.uk/written-questions/detail/2025-08-29/72564
Reposted by Tracey Wilson
Behold: an absurdly simple trick for choosing between “who” and “whom.”
The Comma Queen’s Lesson on “Who” Versus “Whom”
Does civilization depend on the proper use of “who” and “whom”?
www.newyorker.com
September 1, 2025 at 6:35 PM
Behold: an absurdly simple trick for choosing between “who” and “whom.”
Reposted by Tracey Wilson
British Steel. Statement made by Sarah Jones on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS889
September 1, 2025 at 9:40 AM
British Steel. Statement made by Sarah Jones on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS889
Reposted by Tracey Wilson
United Kingdom and Republic of India Comprehensive Economic and Trade Agreement. Statement made by Jonathan Reynolds on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS892
September 1, 2025 at 9:40 AM
United Kingdom and Republic of India Comprehensive Economic and Trade Agreement. Statement made by Jonathan Reynolds on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS892
Reposted by Tracey Wilson
You might not know:
There used to be a hidden page for many services on GOV.UK, which would display the underlying user need through a user story and its alignment with the platform proposition.
You just had to insert /info to any service landing page’s URL.
I still think it’s brilliant.
There used to be a hidden page for many services on GOV.UK, which would display the underlying user need through a user story and its alignment with the platform proposition.
You just had to insert /info to any service landing page’s URL.
I still think it’s brilliant.
August 28, 2025 at 9:59 AM
You might not know:
There used to be a hidden page for many services on GOV.UK, which would display the underlying user need through a user story and its alignment with the platform proposition.
You just had to insert /info to any service landing page’s URL.
I still think it’s brilliant.
There used to be a hidden page for many services on GOV.UK, which would display the underlying user need through a user story and its alignment with the platform proposition.
You just had to insert /info to any service landing page’s URL.
I still think it’s brilliant.
This hit home for me. I’ve always found it easier to “act the extrovert” at work than in my personal life. I related particularly to the bit about how exhausting it can be to push against your natural wiring all the time. Worth a read if you’ve ever felt the same.
www.vox.com/advice/40230...
www.vox.com/advice/40230...
Introverts should (sometimes) act like extroverts
Trust me: I tried it.
www.vox.com
April 14, 2025 at 4:40 PM
This hit home for me. I’ve always found it easier to “act the extrovert” at work than in my personal life. I related particularly to the bit about how exhausting it can be to push against your natural wiring all the time. Worth a read if you’ve ever felt the same.
www.vox.com/advice/40230...
www.vox.com/advice/40230...
Just shared a piece on delivery frameworks, organisational comfort zones and why Agile isn’t always as #agile as we’d like. Featuring a great post on the subject: The Holy #Framework War. Curious how others navigate this.
#digital #delivery #projects
open.substack.com/pub/trackiew...
#digital #delivery #projects
open.substack.com/pub/trackiew...
Framework Wars and Other Ways to Derail a Project
What I’m reading…
open.substack.com
April 13, 2025 at 1:52 PM
Just shared a piece on delivery frameworks, organisational comfort zones and why Agile isn’t always as #agile as we’d like. Featuring a great post on the subject: The Holy #Framework War. Curious how others navigate this.
#digital #delivery #projects
open.substack.com/pub/trackiew...
#digital #delivery #projects
open.substack.com/pub/trackiew...
Big businesses in the UK must report their payment practices, helping SMEs see who pays on time—and who doesn’t. But the digital service they used was outdated and needed serious improvement. So, we rebuilt it.
Read about how we did it:
digitaltrade.blog.gov.uk/2025/03/18/d...
#DigitalServices
Read about how we did it:
digitaltrade.blog.gov.uk/2025/03/18/d...
#DigitalServices
Driving Fairness in Business: The rebuild of the Payment Practices Reporting Service
Late payments can threaten small businesses’ growth and survival, making tackling this issue a key ministerial priority for DBT. Discover how the rebuilt Payment Practices Reporting Service is encoura...
digitaltrade.blog.gov.uk
March 18, 2025 at 10:36 PM
Big businesses in the UK must report their payment practices, helping SMEs see who pays on time—and who doesn’t. But the digital service they used was outdated and needed serious improvement. So, we rebuilt it.
Read about how we did it:
digitaltrade.blog.gov.uk/2025/03/18/d...
#DigitalServices
Read about how we did it:
digitaltrade.blog.gov.uk/2025/03/18/d...
#DigitalServices
Reposted by Tracey Wilson
I've been talking about service patterns and design with people from around the public sector recently, partly because this could be key to a wholesale reshaping of the public sector.
My thoughts on this are here: www.linkedin.com/pulse/servic...
My thoughts on this are here: www.linkedin.com/pulse/servic...
Services by design
Service patterns are reusable designs for common problems that help create consistent functions and services. I've been talking about service patterns and design with people from around the public sec...
www.linkedin.com
February 15, 2025 at 12:54 PM
I've been talking about service patterns and design with people from around the public sector recently, partly because this could be key to a wholesale reshaping of the public sector.
My thoughts on this are here: www.linkedin.com/pulse/servic...
My thoughts on this are here: www.linkedin.com/pulse/servic...
Reposted by Tracey Wilson
Here we go. Our first attempt to track legislative consent motions across the Northern Ireland Assembly, Scottish Parliament and Senedd Cymru:
procedure-browser-159b715822a4.herokuapp.com/procedure-br...
procedure-browser-159b715822a4.herokuapp.com/procedure-br...
UK Parliament procedure browser: Work package for Tobacco and Vapes Bill 2024-25
A work package for Tobacco and Vapes Bill 2024-25.
procedure-browser-159b715822a4.herokuapp.com
January 21, 2025 at 3:06 PM
Here we go. Our first attempt to track legislative consent motions across the Northern Ireland Assembly, Scottish Parliament and Senedd Cymru:
procedure-browser-159b715822a4.herokuapp.com/procedure-br...
procedure-browser-159b715822a4.herokuapp.com/procedure-br...