Jamie Hancock
@j-hancock.bsky.social
220 followers 380 following 27 posts
Digital policy @demos-uk.bsky.social Tech, rights, info environments, privacy, labour (Views are my own; read at your own risk)
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Reposted by Jamie Hancock
jrf-uk.bsky.social
A better welfare system is possible - one that treats people with dignity, compassion, and care 🤝

In our latest online listening with @demos-uk.bsky.social, we continue to see people's experience of the welfare system as inaccessible, inflexible, and inhumane. 1/2
j-hancock.bsky.social
These initiatives have a history of poor outcomes for vulnerable people. For example, in 2024, it was revealed that an internal DWP assessment found an AI fraud detection system it used featured significant bias according to age, disability, marital status and nationality

The scandals keep coming
Revealed: bias found in AI system used to detect UK benefits fraud
Exclusive: Age, disability, marital status and nationality influence decisions to investigate claims, prompting fears of ‘hurt first, fix later’ approach
www.theguardian.com
j-hancock.bsky.social
Rather than make the system work for those who need it most, the UK government is doubling-down on policies which could make things worse - like AI fraud detection tools and automated decision making systems to assess claims
Secretive DWP Welfare Algorithms Put Millions’ Rights at Risk — Big Brother Watch
bigbrotherwatch.org.uk
j-hancock.bsky.social
“I’m feeling sick from fear about this transition from Employment Support Allowance to Universal Credit. I’ve lost several hundred pounds”

This is one of hundreds of stories from my research into financial hardship and the welfare system with @jrf-uk.bsky.social
Putting humanity at the heart of welfare
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
Reposted by Jamie Hancock
demos-uk.bsky.social
✍ NEW BLOG | Putting humanity at the heart of welfare

@j-hancock.bsky.social reflects on 13 years of online conversations evidencing the enduring challenges that people face when navigating the #welfare system.

This blog draws from our ongoing Online Listening research with @jrf-uk.bsky.social.
Putting humanity at the heart of welfare
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
Reposted by Jamie Hancock
Reposted by Jamie Hancock
demos-uk.bsky.social
✍OPINION | From Southport to Epping, social media's failure to act is fuelling racist violence.

Researcher, @naemamalik.bsky.social, warns we risk seeing more riots, division and unrest in our communities unless platforms are held to account and adopt new practices to address online misinformation.
From Southport to Epping, social media's failure to act is fuelling racist violence
Recent disorder in Epping shows how urgently effective moderation of social media platform moderation is needed.
www.bigissue.com
Reposted by Jamie Hancock
demos-uk.bsky.social
What did we find?

➡️ Rising employment concerns – just as the @resfoundation.bsky.social predicts unemployment could hit 5% in the three months to August.

➡️ Persistent fears about the benefits system – following the recent welfare reform u-turn & uncertainty.
Reposted by Jamie Hancock
demos-uk.bsky.social
💭 BLOG | Polls apart? A novel way of understanding financial hardship

Demos' Billy Huband-Thompson and @j-hancock.bsky.social reflect on new research with @jrf-uk.bsky.social and the value of online listening methods to capture the feelings of those on the sharp end of government policies.
Polls apart? A novel way of understanding financial hardship
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
Reposted by Jamie Hancock
mjgault.bsky.social
Update: I spoke with the U.K. Environment Agency and got some numbers.

they believe deleting 1,000 emails with attachments could save about 77.5 liters of water a year.

they also said they're estimating data centers will consume 280 billion liters a year, world wide, by the end of the decade
Reposted by Jamie Hancock
faineg.bsky.social
like I think we perhaps have not been talking enough about the utterly staggering amount of highly sensitive information that we absolutely know people around the world are pumping into corporate LLM tools at all times nowadays
faineg.bsky.social
ChatGPT is probably the biggest honey pot of willingly-turned over highly confidential information that has ever been created in human history.
very-simple.com
Sam @very-simple.com · Aug 11
also, so many of these people are just taking company confidential, proprietary data and dumping it into public iterations of ChatGPT, which is so incredibly problematic on so many levels. Even on our internal approved tools I have to tell people to turn them off when discussing certain legal stuff!
Reposted by Jamie Hancock
jwlicinio.bsky.social
the UK’s Internet age verification law has led to the effective censorship of all LGBT content on Reddit

what a shocking and unexpected turn of events!
Post on /r/transgenderUK entitled “Reddit now censors LGBTQ+ content under OFCOM’s new ‘Online Safety Act’” post text:
“I honestly can't even think of words to describe how vile this is. Here's a screenshot of what I now see when I search "lgbt" with my VPN switched off. Occasionally a banner appears at the top of the screen saying something about needing to verify ID to access "mature content" but the button doesn't even work. The fact that we're now considered "mature content" makes me feel sick.” The screenshot referenced in the previous image, showing the results of a search on Reddit for the term LGBT. No results from LGBT-specific subreddits appear; instead, posts from /r/Conservative, /r/Islam, /r/JustUnsubbed, etc are highlighted.
Reposted by Jamie Hancock
lutzfernandez.bsky.social
ICYMI-- I did.

A study of software developers found it took them 19% more time to do their work when they used AI tools.

At the same time, they *perceived* they had saved time. They thought they would work faster and so they falsely "believed AI had sped them up by 20%."
Measuring the Impact of Early-2025 AI on Experienced Open-Source Developer Productivity
We conduct a randomized controlled trial to understand how early-2025 AI tools affect the productivity of experienced open-source developers working on their own repositories. Surprisingly, we find th...
metr.org
Reposted by Jamie Hancock
hetanshah.bsky.social
Remember when kids were told coding is a ‘job of the future’ and told to join code camps?

Jamie Bartlett on how it is hard to predict the future
jamiejbartlett.substack.com/p/is-coding-...
Back in 2013 - when most of us were still excited about computers - the UK's coalition government introduced a bold new initiative.
From September 2014, it became mandatory for all kids from year 1 on to learn coding. We were the first in the world. Michael Gove said at the time that 'It will raise standards across the board - and allow our children to compete in the global race."
It was henceforth a core academic discipline.
Everyone had to get with the program (ming).
Then Education Minister, Liz Truss, said it was "one of the essential skills of the 21st
Century".
These politicians just cannot help themselves. They should know that predicting anything is risky - especially the future. But the lure is too strong: every politician wants to look future-savvy and for some reason, total tech embrace is the only idea they ever have.
Reposted by Jamie Hancock
shrinkatlarge.bsky.social
As someone actually trained in behavioural psychology—unlike most MPs—I can tell you: financial precarity doesn’t “incentivise” sick people to work. It breaks them. Stress worsens health. Fear doesn’t create productivity. It creates collapse. #TakingThePIP
thecanaryuk.bsky.social
DWP boss just said Universal Credit gives disabled people 'perverse incentives' not to work

Liz Kendall's shocking comments came just as a new report slams the DWP for failing vulnerable claimants.

So which is it???
www.thecanary.co/uk/analysis/...
DWP boss just said Universal Credit gives disabled people 'perverse incentives' not to work
Liz Kendall believes people on benefits are incentivised not to work - yet a new report slams the DWP for failing vulnerable claimants
www.thecanary.co
Reposted by Jamie Hancock
alisonkilling.bsky.social
NEW: Inside Gaza’s ‘death traps’ via @FT
GHF’s plan forces hungry Palestinians to trek miles to aid sites, often through the IDF’s active military areas. Hundreds have been killed and thousands injured. This is how…
www.ft.com/content/6c74...
Inside Gaza’s ‘death traps’
[FREE TO READ] A US-backed scheme forces hungry Palestinians to trek kilometres for food aid. Many never make it back
www.ft.com
j-hancock.bsky.social
I analysed hundreds of X posts about the Southport riots which received Community Notes. They were full of racism and Islamophobic hate that fuelled far right violence

Yet only 4.6% of the Community Notes we analysed were made public during the riots

Community Notes are not fit for purpose
demos-uk.bsky.social
🚨 New report: Researching the Riots - evaluating #CommunityNotes during the 2024 Southport riots.

Demos research explores how the abject failure of moderation systems left #misinformation and harmful content to spread unchecked during the 2024 #SouthportRiots.

Read here ⬇️
Researching the riots: An evaluation of the efficacy of Community Notes during the 2024 Southport riots
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
Reposted by Jamie Hancock
demos-uk.bsky.social
🚨 New report: Researching the Riots - evaluating #CommunityNotes during the 2024 Southport riots.

Demos research explores how the abject failure of moderation systems left #misinformation and harmful content to spread unchecked during the 2024 #SouthportRiots.

Read here ⬇️
Researching the riots: An evaluation of the efficacy of Community Notes during the 2024 Southport riots
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
Reposted by Jamie Hancock
eliothiggins.bsky.social
🧵 Just finished reading Upgrading Democracy by @pollycurtis.bsky.social at @demos-uk.bsky.social .
It’s a sharp, hopeful intervention in the face of democratic breakdown, and it aligns in profound ways with the epistemic collapse I’ve been tracking in my own work.
demos.co.uk/wp-content/u...
Reposted by Jamie Hancock
j-hancock.bsky.social
The UK government  has found its welfare reforms may push 250,000 people into relative poverty by 2030

My new report looks at people's experiences of financial hardship and their response to welfare news online. It is critical that decision makers hear their voices

demos.co.uk/research/i-f...
‘I feel let down’: An online forum listening exercise revealing how people are talking about financial hardship
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
j-hancock.bsky.social
Thanks to @jrf-uk.bsky.social and Grassroots Poverty Action Group for all their support with this work
Reposted by Jamie Hancock
demos-uk.bsky.social
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Epistemic Security Network
Demos is Britain’s leading cross-party think-tank. We produce original research, publish innovative thinkers and host thought-provoking events.
demos.co.uk
j-hancock.bsky.social
In posts on online forums, people described the government’s announcements as “terrifying”, “devastating” and “awful”

MPs vote on the welfare reform bill in the next few weeks. It is vital that the voices of the people most affected by welfare policy are heard