*medievalist materializes to teach about mortmain (real estate perpetuity)*
*reads the room, dematerializes* ; )

yeah ugh that's shitty. i'm sorry. that is a ton of steps and you shouldn't have to take any of them to get the care you need.

i realize there's anxiety at play here but what if you made the first call on monday?

I cannot stress enough how much my grandma hated Roger Clemens and shouted at the teevee screen that he was a bum and this was like back when he pitched for the sox and before it was cool to hate him